List of top Decision Making Questions asked in XAT

Sundaram Stores operated in a gated community, situated about 30 Kilometers away from the main town. The store owner Mr. Sundareswaran Pichaimuthu, or Sundaram as he was called by everyone, secured a space in the gated society through a competitive bidding process. The residents’ association, led by Mr. Thangamoorthy Selvaganapathy, selected Sundaram over three other bidders, based on his willingness to pay the highest rent. Desperate to augment his post-retirement income, Sundaram agreed to pay a very high rent, banking on the prospect of generating exceptional revenue from the gated community. 
Sundaram was awarded the contract to establish the store, with provisions for a review every three years. Feeling elated during the meeting with the residents’ association to finalize the contract, he enthusiastically committed to offering a 15% discount on all groceries and stationary, cementing goodwill and reinforcing the partnership established through the contract. The association was delightedly taken aback by his generous assurance. Sundaram hoped to make up the difference through volume.
Although his sales were strong during the initial months, he soon realized that the SUV-owning residents of the gated community primarily made their purchases at large, branded retail chains in the main town. These stores offered deeper discounts, which he could not afford to compete with. However, gradually, Sundaram store became their go-to store for daily essentials and occasional urgent big purchases such as replacing a broken mixer-grinder.

Humane Dynamix is a leadership training organization based in Mumbai. Established in 2015, the organization is gradually becoming a leader in behavioral training. In the organization, trainers are assigned to training projects based on their expertise. Corporates seek behavioral training services on a regular basis, from Humane Dynamix, for upskilling their executives. Humane Dynamix is headed by the Chief Executive Officer (CEO), to whom the Training Assignment Officer (TAO) reports. The TAO position rotates among the senior trainers for a fixed tenure; the CEO assigns this position to a senior trainer.
Companies, desirous of hiring Humane Dynamix, share their training needs with the organization. The TAO assigns a trainer to the client. Typically, the satisfied client requests for a particular trainer that the client is satisfied, giving repeat business to Humane Dynamix from the same client company. However, the TAO takes the nal call. Years of training experience plays a big role in client satisfaction, and hence, senior trainers conduct most training programs while the newly recruited trainers apprentice with them. However, the senior trainers have the autonomy to decide on who they want to accept as an apprentice..
Further, during a training program, the senior trainer takes most of the sessions, if not all, while the apprentice helps the senior trainers to organize their sessions, and occasionally take a few sessions. As the apprentices gain experience, they start getting their own independent projects, but that typically takes quite some time..
Dheeraj, a senior trainer, takes over as the TAO. As soon as he assumes the office, the CEO shares a concern with him: “We have a lot of young trainers who we have recently recruited. Since they are not known to the outside world, they do not get enough opportunities. Many of them are impatient to prove their mettle. Unless they are assigned more programs, we risk losing them rapidly.”

KindCare hospital, located in the small industrial town of Chinar, is one of the largest hospitals within 50 kilometers radius. It is well-regarded among the locals for emergency services.
However, for critical surgeries, they prefer to travel to the nearest city Shamili, which is 100 kilometers away. When KindCare was established 50 years ago, the town was still in its early stages of development. 
Consequently, the hospital needed to incorporate several facilities within its premises, including a 24-hour cafeteria, to accommodate needs of the patients and their relatives who would come from nearby places. Another facility that KindCare built and takes pride in is its state-of-the-art testing lab. It is the most sought after testing lab in Chinar even today when many independent labs have come up around KindCare. Moreover, many other facilities have also come up in the surrounding area of the hospital such as pharmacies, food joints, hotels etc. Further, a standalone pharmacy chain has gained a strong foothold in Chinar as they expand their reach into Tier-3 cities.
When it comes to KindCare, a signi cant proportion of its patients are outpatients with a substantial number seeking emergency services. As the sole 600-bed hospital in the region, KindCare plays a crucial role in medical services, and receives generous funding from two major corporations operating locally, further enabling KindCare to cater to the growing medical needs of the community.
During the COVID-19 pandemic, KindCare made signi cant investment in enhancing internet connectivity, enabling many doctors, and the majority of administrative staff, to seamlessly work remotely. This investment also allowed KindCare to bring in doctors from other cities through remote care.
Further, COVID-19 was a wakeup call for KindCare to enhance their infrastructure. Though KindCare made signi cant improvements, they kept the major renovations on hold due to the constant ow of patients. KindCare believes that if the held renovations are not taken up on an urgent basis now, the operations at the hospital will get obstructed

Ned Flanders and Homer Simpson Partners Limited is a law rm, known for its unwavering commitment to client satisfaction. They treat the clients as family members who have grown along with the rm. Further, they are highly regarded in the industry, consulted by the country’s top organizations. Among the founders, Homer Simpson is amboyant, while Ned Flanders is serious. Together, they bring a dynamic balance to the team.
The organization believes in a strong socialization ritual that bonds the new lawyers (newcomers) with the existing members. Also, the socialization ritual ensures that newcomers fully understand the nature of their work and integrate seamlessly into the company’s culture. During their rst week, newcomers are overloaded with a barrage of artificial tasks, unexpected client calls, and a challenging meeting with the founders. This results in newcomers getting overwhelmed, and doubting their decision to join the rm, only for the founders to meet them and reveal that this is one big prank and a way to welcome them to the organization. This socialization ritual has served them well for the past two decades. However, not all the newcomers appreciate the utility of this ritual.
One of the lawyers, Ms. Lisa Simpleton, who joined in 2023 and went through the same socialization ritual, found it unwelcoming. She believes that other newcomers might also share the same opinion. Lisa thinks that the current generation, especially post-COVID, needs more friendly welcome, and the rm must put an end to this ritual.

Read the following scenario and answer the questions that follow.
Kasta, a small industrial town hosted a steel plant and its associated ancillary companies. Most of its residents were steel plant employees from different states of the country. While the town offered employment opportunities, it lacked an airport. For those wanting to fly, the nearest airport was in Michaelganj, 100 kms from Kasta. To reach the airport, people rented taxi services available at Kasta, and Prabhu was one such taxi-service provider.
Prabhu’s rates were reasonable - a trip to airport cost Rs. 2200, but for a round trip, the fare was Rs. 3000. Yet, it was not just the affordability that made him popular, his reputation for punctuality and reliability was unmatched. When it came to ensuring the safety of women travelling alone, he would always be the first choice. Such was his trustworthiness that even the steel plant would solicit his services when expecting solo female visitors. Moreover, whenever residents encountered issues with their personal cars, they would turn to Prabhu for help.
However, the world shifted when the COVID-19 pandemic struck. Travel restrictions and safety concerns limited Prabhu’s trips to Michaelganj for over a year and a half. Financial strain followed, with accumulating interest on his home loan. He was weighed down by debt, but things improved once COVID-19 travel restrictions were lifted. Having faced financial hardships during COVID-19, he sought to offset his losses by raising the fare. Yet, he was aware of the stiff competition in town, where many others offered services at a similar fare as his.
Read the following scenario and answer the THREE questions that follow.
DeepSea is a natural gas extraction company that retrieves natural gas from rock formations beneath the seabed. This gas is then transported through its extensive pipeline network to a bottling plant, located at the sea surface, for processing. The gas in rock formations is pressurized, enabling it to flow to the surface and reach the bottling plant. Yet, excessive pressure can cause bursts in the pipeline, leading to uncontrolled gas release, known as blowout. A blowout carries a staggering cost, encompassing not only environmental damage but also reputation loss and financial losses totaling crores of rupees. Additionally, the impacted section of the pipeline requires a complete replacement. Industry safety regulations divide the pipeline network into three levels: Level 3 is the part under the seabed, Level 2 is the part above the seabed but in the deep sea, while Level 1 is near the surface. The safety regulations require multiple blowout preventer valves, from now on simply referred to as valves, to be placed at the three different levels of the pipeline network. The valves are normally kept closed, but when the pressure in any part of the pipeline rises beyond a critical level, nearby valves are opened remotely to release the pressure in a controlled manner to prevent blowout. The number of valves across the pipeline helps localize the pressure release, with a greater number of valves providing a backup mechanism, helping in improving pressure localization in case of a blowout. Given that the valves themselves can occasionally malfunction and not release the pressure when needed, using a higher number of valves ensures that a malfunctioning valve can seek the safety of a nearby functioning valve. 
A valve can malfunction in two ways: it may fail to release pressure when needed, as previously mentioned, or it can leak gas during regular operation, resulting in unwanted losses. When a valve malfunctions, it necessitates manual replacement. 
In the DeepSea Network, 30% of the valves are located at Level 3, which is the deepest level. The remaining valves are evenly distributed between the top two levels. These valves are critical to ensuring safety and are exclusively supplied by GoValve, a highly specialized manufacturer that holds a monopoly in the country’s market.
Direction: Read the following scenario and answer the THREE questions that follow.
Bharat Business School (BBS), a premier business school, was renowned for the quality education it provided. Its faculty, known for their domain area expertise and excellence in teaching, competed with each other for a better student feedback. Of late, the institute was finding it difficult to upgrade its course content with rapidly changing global business scenario. The difficulties multiplied when the school realized that some of senior faculty would retire on regular basis, starting in the near future. To overcome these difficulties, BBS decided to recruit young faculty in all the departments (e.g., Economics, Finance, Marketing, HRM, Production etc).
When the Dean - Academics scanned the applications, she found three distinct types of aspirants viz. (i) A type candidates who were very good teachers, competent at teaching the courses taught by existing faculty members; (ii) B type candidates who were average teachers, competent at creating and teaching new courses that would complement existing courses, taught by the current faculty; (iii) C type candidates were not-so-good teachers, willing to teach any course BBS required.
Note1: A course is termed complementary when it covers the latest content and complements existing courses offered by a department.
Note2: Each department decides the suite of courses to be offered.
Suppose the Dean - Academics wanted to reduce future conflicts and political manoeuvring to ensure harmony among faculty.
Which of the following options will BEST reduce conflicts and politicking amongst the faculty?
Direction: Read the following scenario and answer the THREE questions that follow.
Bharat Business School (BBS), a premier business school, was renowned for the quality education it provided. Its faculty, known for their domain area expertise and excellence in teaching, competed with each other for a better student feedback. Of late, the institute was finding it difficult to upgrade its course content with rapidly changing global business scenario. The difficulties multiplied when the school realized that some of senior faculty would retire on regular basis, starting in the near future. To overcome these difficulties, BBS decided to recruit young faculty in all the departments (e.g., Economics, Finance, Marketing, HRM, Production etc).
When the Dean - Academics scanned the applications, she found three distinct types of aspirants viz. (i) A type candidates who were very good teachers, competent at teaching the courses taught by existing faculty members; (ii) B type candidates who were average teachers, competent at creating and teaching new courses that would complement existing courses, taught by the current faculty; (iii) C type candidates were not-so-good teachers, willing to teach any course BBS required.
Note1: A course is termed complementary when it covers the latest content and complements existing courses offered by a department.
Note2: Each department decides the suite of courses to be offered.
Given the above context, which of the following options will be the BEST recruitment decision for BBS?
Direction: Read the following scenario and answer the THREE questions that follow.
Bharat Business School (BBS), a premier business school, was renowned for the quality education it provided. Its faculty, known for their domain area expertise and excellence in teaching, competed with each other for a better student feedback. Of late, the institute was finding it difficult to upgrade its course content with rapidly changing global business scenario. The difficulties multiplied when the school realized that some of senior faculty would retire on regular basis, starting in the near future. To overcome these difficulties, BBS decided to recruit young faculty in all the departments (e.g., Economics, Finance, Marketing, HRM, Production etc).
When the Dean - Academics scanned the applications, she found three distinct types of aspirants viz. (i) A type candidates who were very good teachers, competent at teaching the courses taught by existing faculty members; (ii) B type candidates who were average teachers, competent at creating and teaching new courses that would complement existing courses, taught by the current faculty; (iii) C type candidates were not-so-good teachers, willing to teach any course BBS required.
Note1: A course is termed complementary when it covers the latest content and complements existing courses offered by a department.
Note2: Each department decides the suite of courses to be offered.
Suppose the Dean-Academics wanted to ensure the most efficient utilization of faculty resources.
Which of the following hiring decisions will ensure the MOST efficient utilization of faculty resources?
Direction: Read the following scenario and answer the TWO questions that follow.
Moonlighting is the practice of working for one organisation while also accepting additional responsibilities and jobs, typically without the employer's knowledge in another organization. It is named as such because it is typically performed at night or on the weekends. “Doing two remote jobs at once was already happening; it was the biggest open secret out there in tech," said a US techie.
Due to weaker margins, major Indian IT companies such as Infosys, TCS, and Wipro announced that they would delay, postpone, or reduce variable pay-outs to employees for the first quarter of fiscal year 2023. This drew attention to Moonlighting.
The Indian IT industry was divided on the issue of Moonlighting. Some considered it unethical, while others viewed it as an urgent necessity. Infozeta Chairman Patrick's stance on this matter was crystal clear. "There is a great deal of talk about people working part-time in the tech industry. This is cheating, pure and simple," he had tweeted.
However, McMillan, CEO of Betauniverse, does not consider Moonlighting as "cheating.". "Employment is a contract between an employer who pays me for working 'n' number of hours per day," he explained. “Now, what I do after that time is entirely up to me; I can do whatever I please."
Mr. Q is an IT professional who works for a small company in Bangalore. His office hours are from 2:00 p.m. to 10:00 p.m.; thus, he wants to utilize his morning time. He thought of taking up extra work; however, he is not sure about the righteousness of his decision. His company does not have any clear policy on Moonlighting. As he is confused, he seeks opinions of the people who work in his industry to understand the ethical dimension of Moonlighting. The following opinions are shared with Mr. Q:
Opinion 1: Moonlighting is unacceptable since the employer has a complete right over the employee.
Opinion 2: Moonlighting is a choice of the employee, and that the employer has no authority over the employee's conduct after office hours.
Opinion 3: Moonlighting leads to employees missing out on important organizational work.
Opinion 4: While Moonlighting, the employee might unknowingly leak critical information gained from one organization to the other.
Opinion 5: It is OK to Moonlight as employers are exploitative and underpay employees.
Given the abovementioned opinions, which of the following combinations will BEST help Mr. Q to realize that Moonlighting is unethical?
Direction: Read the following scenario and answer the THREE questions that follow.
Dhan, a poor but enterprising 15-year-old, resided in the world’s largest slum in a metropolitan city, along with her widowed mother. The densely packed slum housed about a million people, mostly in rickety one room tenements, connected by labyrinthine lanes and by-lanes. Dhan’s mother worked intermittently as a daily wager in a small savoury factory. For a 15-year-old, Dhan’s life was hectic. She spends two hours every day in fetching water for the household, packing breakfast and lunch for her mother. In addition, she had to prepare supper. On her mother’s insistence, Dhan also attended an evening bridge school run by an NGO. Dhan’s dream was to provide a comfortable life to her mother and take her family out of poverty. Of late, Dhan observed that the customers to a nearby tea-cum-savoury stall (TCS), were mostly the slum dwellers, who thronged the stall for its low prices and lack of alternatives. Further, Dhan gathered that the TCS could not cater to all of its customers, and the owner still made a neat Rs.800 profit per day. Dhan saw that a probable first step towards her family’s economic independence could be to own her own TCS.
Dhan with her ingenuity finds a way to scale up her production capacity on her own terms. Though Dhan’s TCS has become the famous “Dhan Dhana Dhan” brand within the slum, it is still unknown to the outside world. Thus, Dhan embarks on the next challenge of creating a market for savouries amongst the masses in the metropolitan region.
From the following, choose the BEST option that will help Dhan to sell her products, at the lowest price, to a maximum number of metropolitan customers?