Comprehension
Read the following scenario and answer the questions that follow.
In Symbolis, an upcoming medium sized IT services organization, only 1% of the employees were awarded an annual performance bonus. This annual performance bonus was decided by a committee formed of different functional heads. When Ms. Nalini Kattakayam received the annual bonus for the first time in her five years at Symbolis, Ms. Shalini Sampath, a colleague with seven years of tenure at Symbolis, told Nalini that this annual bonus was less a reflection of Nalini’s performance and more a recognition of those who have fostered a strong rapport with the powers that be. Incidentally, Shalini had never received any performance bonus in her tenure at the company.
Question: 1

Shalini’s comments deeply hurt Nalini, especially since she had always considered Shalini to be a close friend. Nalini felt like declining the bonus, given her respect for and relationship with Shalini.
Which of the following reasons, if true, will BEST dissuade Nalini from declining the bonus?

Updated On: Dec 17, 2025
  • Shalini, good at heart, is known for making insensitive comments.
  • Shalini is known for confronting her boss whenever they changed deadlines.
  • In her close group, Nalini is the first person to receive the bonus.
  • Very few people, who are not considered loyal, receive the bonus.
  • Shalini’s irreverent comment about her previous boss pushed her out of that team.
Hide Solution
collegedunia
Verified By Collegedunia

The Correct Option is A

Approach Solution - 1

To solve the problem of determining the best reason for Nalini to not decline the bonus, we should consider the dynamics of interpersonal relationships and perceptions in a workplace. The key elements of the scenario involve Nalini receiving a bonus and feeling hurt by Shalini's comment. Here is how each option can be evaluated:

  1. Option 1: "Shalini, good at heart, is known for making insensitive comments."
    This option suggests that Shalini's comments, although hurtful, are not indicative of her true nature or opinion of Nalini's work. Shalini’s good intentions could have been overshadowed by her poor communication style. Knowing this could provide Nalini the reassurance that Shalini’s comment was not a reflection of her actual performance but rather a personal quirk of Shalini. Therefore, this is the best reason for Nalini to not be heavily influenced by Shalini's comments when considering the bonus.
  2. Option 2: "Shalini is known for confronting her boss whenever they changed deadlines."
    This detail about Shalini's confrontational behavior with bosses is unrelated to Nalini's decision to accept or decline the bonus. It provides no insight into Shalini's views on Nalini's performance nor does it affect Nalini’s relationship with Shalini.
  3. Option 3: "In her close group, Nalini is the first person to receive the bonus."
    While this fact highlights Nalini's achievement, it does not directly address why she should disregard Shalini's comment or what Shalini's motivations might be. This option focuses on Nalini’s success but doesn’t pertain to the interpersonal issue at hand.
  4. Option 4: "Very few people, who are not considered loyal, receive the bonus."
    This suggests that receiving the bonus is a rare distinction, possibly tied to loyalty. However, it does not offer insights into Shalini's comments or their validity, nor does it help Nalini navigate her feelings towards Shalini.
  5. Option 5: "Shalini’s irreverent comment about her previous boss pushed her out of that team."
    This option indicates Shalini’s history of making irreverent comments, but it focuses more on the consequences she faced rather than offering Nalini assurance or reasoning for dismissing Shalini's comment about the bonus.

After evaluating all options, the first option stands out as it provides a direct reason why Shalini's comments should not be taken to heart: her known tendency for making insensitive remarks. Thus, the best answer to dissuade Nalini from declining the bonus is:

"Shalini, good at heart, is known for making insensitive comments."

Was this answer helpful?
0
0
Hide Solution
collegedunia
Verified By Collegedunia

Approach Solution -2

The question describes a situation involving Nalini, who is considering declining a bonus because of a comment made by Shalini. The task is to identify which reason will best dissuade Nalini from declining the bonus.

First, let's analyze the options:

  • Option 1: Shalini, good at heart, is known for making insensitive comments.
    • This option suggests that Shalini’s comment might not have been meant maliciously. Knowing that Shalini has a tendency to make such comments and yet is fundamentally good-natured can help Nalini understand the context of Shalini’s remarks, thus reducing their negative impact on her decision about the bonus.
  • Option 2: Shalini is known for confronting her boss whenever they changed deadlines.
    • This option gives insight into Shalini’s personality, indicating that she is assertive. However, it does not directly relate to the context of Nalini's decision about her bonus or the impact of the comment on Nalini’s feelings.
  • Option 3: In her close group, Nalini is the first person to receive the bonus.
    • Although this option might instill a sense of pride in Nalini, it doesn’t address the primary concern caused by Shalini’s comment about the bonus system's integrity.
  • Option 4: Very few people, who are not considered loyal, receive the bonus.
    • This option suggests that receiving the bonus is an acknowledgment of loyalty, which could be a positive point. However, it may not counteract the specific negative feeling caused by Shalini’s comment.
  • Option 5: Shalini’s irreverent comment about her previous boss pushed her out of that team.
    • While this indicates that Shalini has a history of making comments that cause her trouble, it doesn’t reassure Nalini about her own situation or her decision regarding the bonus.

Conclusion:

Option 1 is the most effective at diminishing the emotional impact of Shalini’s comments on Nalini by contextualizing them as insensitive rather than malicious. Understanding Shalini’s known tendency to make insensitive comments, while still being recognized as a good person, could help Nalini move past the hurt and appreciate the bonus as a merit-based recognition.

Was this answer helpful?
0
0
Question: 2

Since receiving the performance bonus, Nalini noticed a change in how her teammates behaved with her; they appeared indifferent towards her. Although there were no major issues, Nalini could not help but sense that her teammates began to perceive her as having a closer relationship with the top brass, following her recent accomplishment. Nalini assumed that her teammates might be influenced by Shalini; consequently, they seemed to be avoiding informal interactions with her.
As Nalini had to rely on the support of her teammates, what could Nalini BEST do to normalize her relationship with them?

Updated On: Dec 17, 2025
  • Do nothing in the hope that things will normalize in time.
  • Confront Shalini and ask her to stop spreading rumors.
  • Invite her teammates for dinner on a weekend.
  • Start saying negative things about their bosses to her teammates.
  • Talk to her teammates regarding their indifference towards her.
Hide Solution
collegedunia
Verified By Collegedunia

The Correct Option is

Approach Solution - 1

To address the situation Nalini finds herself in, we need to consider the best course of action to improve her relationship with her teammates. Here's a step-by-step analysis of the options provided:

  1. Option: Do nothing in the hope that things will normalize in time.
    • This option involves a passive approach, assuming that the problem will resolve itself over time. However, workplace dynamics often require proactive management. Ignoring the issue might result in prolonged discomfort and strained relationships, which could affect Nalini's work environment and productivity.
    • Conclusion: Not the best approach, as it doesn't actively address the underlying issues.
  2. Option: Confront Shalini and ask her to stop spreading rumors.
    • Directly confronting a colleague, especially when the exact source of the problem isn't confirmed, could escalate tensions. This approach might lead to conflict without necessarily improving her standing with the team.
    • Conclusion: Risky and potentially counterproductive.
  3. Option: Invite her teammates for dinner on a weekend.
    • While social gatherings can help build rapport, if the teammates are already feeling distant or indifferent, they might not be open to the invitation. This might also come across as trying too hard to buy their favor without addressing the root cause.
    • Conclusion: A good attempt at social bonding but premature without understanding the reasons for the indifference.
  4. Option: Start saying negative things about their bosses to her teammates.
    • This is a negative and unprofessional approach. Criticizing management to gain favor is unlikely to yield positive results and can damage one's reputation and professional relationships further.
    • Conclusion: Highly inadvisable.
  5. Option: Talk to her teammates regarding their indifference towards her.
    • This is a direct and constructive approach. By initiating an open conversation, Nalini can express her perspective and invite feedback from her teammates. This can help identify any misconceptions or underlying issues and work towards resolving them.
    • Conclusion: The best choice. It actively addresses the issue and promotes transparency and communication.

Based on the analysis, the most effective solution is for Nalini to talk to her teammates regarding their indifference towards her. This approach encourages open communication, allowing for the clarification of misunderstandings and the opportunity to rebuild their professional relationship.

Was this answer helpful?
0
0
Hide Solution
collegedunia
Verified By Collegedunia

Approach Solution -2

The scenario presented is about Nalini, who received a performance bonus and observed a change in her colleagues' behavior. The problem is about decision-making to improve her relationship with her teammates who appear to be indifferent towards her.

  1. Understanding Context: Nalini is in a position where her success might be perceived as favoritism by her teammates due to remarks by Shalini, who has never received a bonus. It's natural for people in a team to feel jealousy or suspicion when one among them is rewarded, especially if there are rumors of favoritism.
  2. Analyzing Options:
    • Do nothing in the hope that things will normalize in time: This passive approach may not resolve the issue as misunderstandings might deepen over time.
    • Confront Shalini and ask her to stop spreading rumors: Direct confrontation can create more conflicts without addressing the real problem, which is the indifference of the teammates.
    • Invite her teammates for dinner on a weekend: While this is a positive gesture, it might not address the root cause of mistrust directly and can sometimes be perceived as superficial.
    • Start saying negative things about their bosses to her teammates: Engaging in negative talk about superiors is unprofessional and may damage Nalini’s reputation further.
    • Talk to her teammates regarding their indifference towards her: This option involves open and honest communication. By addressing the issues directly with her teammates, Nalini can understand their perspectives, clarify any misconceptions, and rebuild trust.
  3. Conclusion: The best course of action for Nalini is to talk to her teammates regarding their indifference towards her. This approach encourages open communication, helps clear misunderstandings, and is likely to restore a positive working relationship. It shows maturity and leadership, qualities that would benefit her team and her career.
Was this answer helpful?
0
0
Question: 3

A significant project recently arrived at Symbolis, and Nalini was chosen to spearhead it. She was given the autonomy to create her own team to collaborate and drive this project to success. Nalini wanted to build a team where each of the team members worked with great comradery. As Shalini had previous experience of working with the client, Nalini offered her to join the team. However, Shalini expressed her willingness to work on the project only on the condition that she would be appointed as a team leader.
Nalini was aware that the client was very difficult to work with. Of the three previous projects with the client, only the one, where Shalini was a team member, was successfully completed.
What should be the BEST course of action for Nalini regarding the inclusion of Shalini in the team?

Updated On: Dec 17, 2025
  • Form a team without Shalini and inform her boss about Shalini’s demand.
  • Ask Shalini to reconsider as this project can be important to both of them.
  • Tell her boss that Shalini should lead the team as she has worked with the client before.
  • Complain about Shalini’s attitude to the human resource manager.
  • Request her boss to order Shalini to join the team.
Hide Solution
collegedunia
Verified By Collegedunia

The Correct Option is C

Approach Solution - 1

To address the question, let's analyze the situation involving Nalini and Shalini and select the most appropriate course of action from the options provided.

  1. Option Analysis:
    • Form a team without Shalini and inform her boss about Shalini’s demand. - This approach might negatively impact team dynamics. Shalini’s past success with the client signifies her potential value to the team.
    • Ask Shalini to reconsider as this project can be important to both of them. - While this might encourage re-evaluation, it doesn't address Shalini’s condition directly.
    • Tell her boss that Shalini should lead the team as she has worked with the client before. - This option takes Shalini’s past success into account and proposes a leadership role that aligns with her condition. Considering the client’s difficulty, having someone experienced might be beneficial. This seems like the pragmatic and strategic choice.
    • Complain about Shalini’s attitude to the human resource manager. - This can create unnecessary conflict and may adversely affect team morale.
    • Request her boss to order Shalini to join the team. - Forcing Shalini to join could lead to disengagement and resentment, harming project success.
  2. Reasoning and Justification:
    • Shalini has prior successful experience with the client, which could be crucial in ensuring project success.
    • As the one successfully completed project involved Shalini, she possesses insights and an existing rapport with the client, likely increasing the chances of success.
    • Appointing a person with specific experience as a team leader aligns with strategic project management, emphasizing the importance of leveraging expertise.
  3. Conclusion: The best course of action is to tell her boss that Shalini should lead the team as she has worked with the client before. This aligns with utilizing existing client relationships effectively and facilitates the project's success.
Was this answer helpful?
0
0
Hide Solution
collegedunia
Verified By Collegedunia

Approach Solution -2

Nalini is tasked with forming a team for a significant project at Symbolis, where she aims to ensure smooth collaboration among team members. A key decision involves including Shalini, who has previous experience with a challenging client. Shalini is willing to join only if appointed as the team leader. Let's logically assess the best course of action:

  1. Evaluate Shalini's Experience: Shalini successfully worked on the only previous project that succeeded with this client. Her past experience indicates she understands the client's needs and nuances, giving the team a strategic advantage.
  2. Consider Team Dynamics: While Nalini desires a team with strong camaraderie, Shalini's proven client experience positions her as a strong candidate for leadership, potentially benefiting the entire team.
  3. Assess Leadership Implications: Shalini's condition to lead the team should be carefully weighed. Given her unique experience with the client and the project's importance, appointing her as a leader could enhance the team's success probability.
  4. Review Organizational Impact: Informing her boss about Shalini's leadership could address Nalini's potential concerns, increase organizational support, and align with best practices for client interaction.

Given these considerations, the BEST course of action is to tell her boss that Shalini should lead the team as she has worked with the client before. This option ensures that the project's chances of success are maximized, utilizing Shalini's experience and fostering goodwill with key stakeholders. Let’s now rule out the other options:

  • Form a team without Shalini and inform her boss about Shalini’s demand: This ignores Shalini's valuable client experience and potential for project success.
  • Ask Shalini to reconsider as this project can be important to both of them: While it encourages reconsideration, it doesn't leverage Shalini's unique insights and establishes no clear leadership.
  • Complain about Shalini’s attitude to the human resource manager: This is counterproductive and could damage professional relationships.
  • Request her boss to order Shalini to join the team: Forcing Shalini without considering her conditions could lead to potential discord and dissatisfaction.

In conclusion, leveraging Shalini's expertise by appointing her as the leader aligns with project goals and effective team management practices.

Was this answer helpful?
0
0

Top Questions on Caselets

View More Questions