List of top Front Office Operations Questions asked in CBSE Class Twelve Board Exam

Who provides the wake-up call to the guests?
Which of the following is an example of a verbal mode of reservation?
Which key opens the lock of an individual guest room?
Which of the following example is part of the service-related complaint?
Attitudinal complaints are often associated with the ............ and ............ of the hotel staff.
How can front office personnel maintain a professional appearance at all times?
Who heads the Bell Desk?
Which of the following is a major revenue-producing department in a hotel?
............. helps to prevent a fire in a guest room.
By what name were the primitive lodging houses known?
Which of the following does not fall under guest services in a hotel?
Which criteria does an Eco-Hotel not meet?
Reservation section in hotels is responsible for handling:
Which of these does not fall under the Food and Beverage Department?
Who holds the master key for the hotel’s safe deposit locker?
Which of the following is not a part of good telephone techniques?
A travel undertaken for work-related purposes is called:
What is essential for a hospitality services professional?
What is Overbooking?
The function of the front office department excludes :
Security department in the hotel is responsible for:
GDS stands for .............
............. refers to the relationship between a guest and a host.
Natural environmental-based tourism is known as:
Which of the following is an example of mental stress?