List of top Front Office Operations Questions asked in CBSE Class Twelve Board Exam

How is Grand Master Key different from Master Key?
What is Amadeus?
Enlist any five examples of guest complaints that arise due to mechanical reasons.
What do you understand by the term "Aggressive complainer"?
What should be done in the case of death of an In-house guest in the hotel?
What is the difference between CRS and GDS?
What is the significance of reservation to the guest?
Give an example of a minor revenue-producing service of a hotel.
What do you understand by SDGs?
How are entrepreneurial skills beneficial for a person?
Enlist the qualities required for a receptionist.
What qualities must a telephone operator possess?
What is the difference between Ecotel and Normal hotel?
Under which three periods can the origin and growth of the hotel industry be studied?
What are fire safety equipment?
In tentative reservation, the hotel holds the room for the guest till the .............
Where is the left luggage kept in a hotel?
Where should the front desk ideally be located in a hotel?
What may help to reduce the frequency of mechanical complaints?
List a few types of Spreadsheets.
List the various methods of communication.
What do you understand by the term "Goal Setting"?
Which of the following is an example of a hotel chain of India?
Which section of front office registers guests and assigns rooms to them?
Which key opens the lock of an individual guest room?