List of top Front Office Operations Questions asked in CBSE CLASS XII

Enlist any five examples of guest complaints that arise due to mechanical reasons.
How is Grand Master Key different from Master Key?
What should be done in the case of death of an In-house guest in the hotel?
What is the significance of reservation to the guest?
What is the difference between CRS and GDS?
What do you understand by the term "Aggressive complainer"?
What is Amadeus?
Enlist the qualities required for a receptionist.
What is the difference between Ecotel and Normal hotel?
What are fire safety equipment?
Give an example of a minor revenue-producing service of a hotel.
What qualities must a telephone operator possess?
Under which three periods can the origin and growth of the hotel industry be studied?
What do you understand by SDGs?
How are entrepreneurial skills beneficial for a person?
List a few types of Spreadsheets.
What do you understand by the term "Goal Setting"?
List the various methods of communication.
What may help to reduce the frequency of mechanical complaints?
Where should the front desk ideally be located in a hotel?
Where is the left luggage kept in a hotel?
In tentative reservation, the hotel holds the room for the guest till the .............
Which section of front office registers guests and assigns rooms to them?
Which of the following is an example of a hotel chain of India?
Which of the following example is part of the service-related complaint?