Question

Who provides the wake-up call to the guests?

• A. Telephone operator
• B. Receptionist
• C. Informationist
• D. Concierge

Hint:

A telephone operator ensures that guests receive their requested wake-up calls at the specified time.

Answer 1

The Correct Option is A

The telephone operator is responsible for providing wake-up calls to guests. They are usually part of the front office and handle phone-related services.
- Receptionist is a key figure in managing guest check-ins and check-outs but typically does not handle wake-up calls directly.
- Informationist refers to a person who handles guest inquiries but is not typically involved in providing wake-up calls.
- Concierge assists with special guest requests and arrangements but does not generally handle wake-up calls.
Thus, the correct answer is Telephone operator.