Question

How can front office personnel maintain a professional appearance at all times?

• A. Wearing uncleaned and wrinkled uniform
• B. Keeping long hair open
• C. Always being overdressed
• D. Maintaining good personal hygiene

Hint:

Good personal hygiene is a fundamental part of professionalism in customer-facing roles. Regular grooming, clean clothes, and good hygiene help make a positive impression.

Answer 1

The Correct Option is D

Professional appearance is critical in the front office of a hotel to create a positive impression on guests.
- Wearing uncleaned and wrinkled uniform is unprofessional and should be avoided.
- Keeping long hair open is acceptable as long as it is neat and does not interfere with the job.
- Always being overdressed is unnecessary, as being appropriately dressed is what matters most.
However, Maintaining good personal hygiene is essential to ensure a clean, fresh, and professional appearance.
Thus, the correct answer is Maintaining good personal hygiene.