Question:
Which of the following is the investigation technique that helps discover the root cause of a problem?
Which of the following is the investigation technique that helps discover the root cause of a problem?
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Use Root Cause Analysis to solve problems permanently by addressing their underlying causes.
Updated On: Jul 6, 2025
- Known Error
- Known Error Database
- Root Cause Analysis
- Workaround
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The Correct Option is C
Solution and Explanation
Root Cause Analysis (RCA) is a systematic investigation technique used to identify the fundamental cause of a problem or incident. By discovering the root cause, organizations can develop effective solutions to prevent recurrence. Other options explained:
- Known Error refers to a problem with a documented root cause and workaround.
- Known Error Database is a repository of known errors and solutions.
- Workaround is a temporary solution to mitigate the impact of a problem.
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