Find out the most common benefit of ITSM.
Show Hint
- Aligning IT teams with business priorities tracked through success metrics
- Less cross-department collaboration
- Procure business orders
- Isolate IT teams and development teams
The Correct Option is A
Solution and Explanation
- (B) Less cross-department collaboration goes against ITSM principles, which encourage collaboration.
- (C) Procuring business orders is a business function, not a direct ITSM benefit.
- (D) Isolating IT teams contradicts ITSM’s goal of integration and cooperation.
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