Question:
Find out from the following, the area where ITIL does not play an effective role.
Find out from the following, the area where ITIL does not play an effective role.
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ITIL focuses on IT service management, not on the technical design of hardware.
Updated On: Jul 6, 2025
- IT and business strategic planning
- Integrating and aligning IT and business goals
- Reducing costs and total cost of ownership
- Hardware designing
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The Correct Option is D
Solution and Explanation
ITIL (Information Technology Infrastructure Library) is a set of best practices for IT service management focused on aligning IT services with business needs. It effectively supports strategic planning, integration of IT and business goals, and cost reduction in IT operations.
However, ITIL does not involve hardware designing, which is a technical and engineering activity outside the scope of IT service management frameworks.
Other options (A), (B), and (C) represent areas where ITIL provides guidance and processes to improve IT service delivery and management.
However, ITIL does not involve hardware designing, which is a technical and engineering activity outside the scope of IT service management frameworks.
Other options (A), (B), and (C) represent areas where ITIL provides guidance and processes to improve IT service delivery and management.
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