Question

Sushant was an able Project Manager at Keiro Ltd. Head, Naveen handed over a new project to Sushant. Sushant already had enough work in hand. So, Sushant decided to divide the work assigned to him, among three of his subordinates. He himself kept that part of the work which he himself could perform effectively and got his subordinates to help him with what remained. The project got completed well in time because of this.
The concept of management used by Sushant to complete the project was:

• A. Delegation
• B. Decentralization
• C. Accountability
• D. Authority

Hint:

Delegation boosts productivity by assigning the right task to the right person with authority to act.

Answer 1

The Correct Option is A

Delegation is the process through which a manager assigns responsibility and authority to subordinates to carry out specific tasks, while retaining accountability for the outcome. In the case of Sushant, he already had enough work and when given a new project, he chose to assign part of that work to his subordinates. He only retained the work that he could do best and distributed the rest. This clearly indicates that Sushant was using the principle of Delegation, where he transferred both responsibility and authority while still being accountable for the project. It is not decentralization (which is a broader structural decision involving multiple levels) or just accountability or authority alone. Delegation enables efficiency, timely completion, and better use of human resources.
Final Answer: (A) Delegation