Question

The Human Resource Department at Harry \& Sons wants to reduce subjective bias while evaluating the performance of each worker and comparing the results. Which one of the following would be MOST suitable to appraise the workers at Harry \& Sons?

• A. Appraisal of performance based on achievement of targets.
• B. Workers' performance evaluated by their immediate supervisors.
• C. Feedback on performance collected from self, superiors, subordinates and peers.
• D. Workers rated in fixed performance categories such as excellent, good, satisfactory and poor.

Hint:

360-degree feedback is most effective when it is used for employee development and growth rather than just for determining pay raises or promotions!

Answer 1

The Correct Option is C

Step 1: Understanding the Concept:
Subjective bias occurs when an evaluation is influenced by one person's personal feelings or prejudices. Reducing this requires a more comprehensive data set from multiple perspectives.
Step 2: Detailed Explanation:
Option (c) describes the **360-Degree Performance Appraisal** method.

By gathering feedback from everyone the employee works with—including themselves, their boss, their colleagues, and their juniors—the company gets a rounded view.
If one supervisor has a personal bias against a worker, it will be balanced out by the positive feedback from peers and subordinates, leading to a fairer result.
Step 3: Final Answer:
The correct option is (c).