Question

State two features of informal organisation.

Hint:

While informal organizations can enhance teamwork and morale, they should align with the formal structure to avoid confusion and inefficiency.

Answer 1

Step 1: Understanding informal organization.
An informal organization is a social structure that exists within the formal organizational framework. It is based on personal relationships, friendships, and common interests among employees.
Step 2: Features of informal organization.
- Spontaneous relationships: Informal organizations emerge naturally as employees develop friendships and work together beyond their formal roles.
- No official structure: Unlike formal organizations, informal organizations do not have clearly defined roles or hierarchies. Relationships are based on personal influence rather than authority.
Step 3: Conclusion.
Informal organizations foster communication and collaboration but can sometimes challenge the formal structure if the informal networks influence decision-making.