List of practice Questions

Where is the left luggage kept in a hotel?
In tentative reservation, the hotel holds the room for the guest till the .............
Which section of front office registers guests and assigns rooms to them?
Which of the following is an example of a hotel chain of India?
Which of the following example is part of the service-related complaint?
Which key opens the lock of an individual guest room?
Which of the following is an example of a verbal mode of reservation?
Who provides the wake-up call to the guests?
Select the department that directly generates revenue in a hotel organization.
By what name were the primitive lodging houses known?
Attitudinal complaints are often associated with the ............ and ............ of the hotel staff.
............. helps to prevent a fire in a guest room.
Which of the following is a major revenue-producing department in a hotel?
Who heads the Bell Desk?
How can front office personnel maintain a professional appearance at all times?
A travel undertaken for work-related purposes is called:
Which criteria does an Eco-Hotel not meet?
Who holds the master key for the hotel’s safe deposit locker?
Which of these does not fall under the Food and Beverage Department?
Which of the following does not fall under guest services in a hotel?
Reservation section in hotels is responsible for handling:
Which of the following is not a part of good telephone techniques?
............. refers to the relationship between a guest and a host.
Natural environmental-based tourism is known as:
Security department in the hotel is responsible for: