Identifying the Training Method
The training method used in the given scenario is Vestibule Training.
Vestibule training is an off-the-job training technique where employees are trained in an environment that simulates the actual workplace but away from the production area. This method is particularly useful for jobs requiring specialized skills and the handling of sophisticated equipment, such as luxury cars.
In this case, Caro created a separate training unit where drivers were trained before being assigned rental vehicles. This approach ensured that they developed the necessary driving and vehicle-handling skills without risking damage to customer vehicles.