Question

To motivate its employees on one side, ‘Harshita Pearls’ rewards them with increase in pay, promotion, recognition, etc. whereas on the other side it stops increments, gives punishment, threatens employees so that they may act in a desired manner. Which feature of motivation is being highlighted in the above case?

• A. Motivation is a complex process.
• B. Motivation is an internal feeling.
• C. Motivation can be either positive or negative.
• D. Motivation produces goal-directed behaviour.

Hint:

Motivation can involve both rewards (positive) and penalties (negative) to influence behavior.

Answer 1

The Correct Option is C

This question illustrates the dual nature of motivation. The company uses positive motivators like rewards and promotions, and negative motivators like punishments and threats. This is a direct reflection of the feature that motivation can be both positive and negative. 
Why the other options are incorrect:

• (A) Motivation is a complex process: True, but not specific to this dual-action scenario.
• (B) Motivation is an internal feeling: Also true, but not the focus here.
• (D) Motivation produces goal-directed behaviour: Not wrong, but doesn’t highlight the dual nature.

Final Answer: (C) Motivation can be either positive or negative