The general equation of a conic is \( Ax^2 + Bxy + Cy^2 + Dx + Ey + F = 0 \). The classification of the conic depends on the discriminant \( \Delta = B^2 - 4AC \).
Here, \( A = 3 \), \( B = 10 \), and \( C = 11 \). We compute the discriminant:
\[
\Delta = B^2 - 4AC = 10^2 - 4(3)(11) = 100 - 132 = -32.
\]
Since \( \Delta<0 \), the conic is an ellipse.
Thus, the correct answer is:
\[
\boxed{{an ellipse}}.
\]