Question

Naman and Vineet were childhood friends and both were working in 'Sunshine Crockery'. Naman was the Chief Executive Officer while Vineet was the Production Manager. They generally discussed company-related issues during lunch or while traveling together. Recently, the company received an order for 5,000 dinner sets from Shaurya Hotel. It was an unexpected order that would increase the company's revenue. Naman communicated this order to Vineet over intercom, and Vineet executed it within the given time period. The type of communication used by Naman to communicate the order to Vineet was:

• A. Formal Communication
• B. Informal Communication
• C. Online Communication
• D. Visual Communication

Hint:

Formal communication is used for official purposes, adheres to protocols, and ensures clarity and accountability.

Answer 1

The Correct Option is A

Step 1: Understanding communication types.
Formal communication is defined as the official, structured method used within an organization, often documented for record-keeping. It adheres to organizational hierarchy and protocols. Step 2: Interpreting the scenario.
Naman, being the CEO, used the intercom—a formal communication channel—to instruct Vineet. Hence, this was a formal communication. Conclusion: The correct answer is (A) Formal Communication.