'Memo Builders' was constructing a five star hotel for a leading hotel chain. The hotel had to be given possession by next year but the construction of the hotel was running six months behind schedule. The Chief Executive Officer of 'Memo Builders' was concerned as Memo Builders was known for its quality and timely completion of projects. He asked Nitin, the senior of the Project Head for a thorough investigation. Nitin investigated and reported to the Chief Executive Officer that inspite of huge absenteeism of workers, additional workers were not called. Nitin also reported to the Chief Executive Officer that three of the ten machines being used by the workers were defective. Nitin ordered for repair of the machines and asked the Project Head to appoint additional workers with attractive wages to ensure that the deadline is met.
(a) Identify the function of management. Quoting the lines from the above para, explain the steps of the process of the function of management discussed.
(b) Also explain any two points of importance of the function of management identified in (a) above.
(a) Identify the function of management. Quoting the lines from the above para, explain the steps of the process of the function of management discussed.
(b) Also explain any two points of importance of the function of management identified in (a) above.
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Solution and Explanation
1. Setting Standards: - Implied standard: Project completion within original timeline - "The hotel had to be given possession by next year"
2. Measuring Performance: - "Construction...running six months behind schedule" - "Huge absenteeism of workers" - "Three of the ten machines...defective"
3. Comparing Results: - Actual (6 months behind) vs Expected (on schedule) - Resource gap analysis (workers, equipment)
4. Corrective Action: - "Ordered for repair of the machines" - "Appoint additional workers with attractive wages"
(b) Importance Points:
1. Goal Achievement: - Ensures projects meet quality/time standards - Protects company reputation ("known for timely completion")
2. Resource Optimization: - Identifies underutilized assets (machines) - Balances labor requirements (absenteeism vs hiring) The case demonstrates: - Concurrent control (during project execution) - Quantitative control (time metrics) - Multi-level control (CEO to Project Head)
Top Questions on Controlling
- Sohan, Sales Manager of ‘Kriti Ltd’ is a good efficient manager who always motivated his team to perform to their best ability. Till the year 2023, he and his team were exceeding the targets. However, since the last six months, they were unable to meet their targets. On investigation it was found out that one of his team members had left the job and was offering the competitors’ product to some of the clients of ‘Kriti Ltd.’ at lesser price.
- Identify the function of management being referred to in the above case.
- Identify the step in the process of the above function of management which helped the management to find out the fall in performance.
- Suggest any 2 ways which can help management to achieve the desired target in future.
- ______ is the step in the controlling process where standards may have to be revised in case the deviation can not be corrected through managerial action.
- Nishtha runs a chain of famous restaurants, ‘Indian Kitchen’, in different parts of Delhi. The restaurant chain was known for good quality food and quick service. ‘Indian Kitchen’ was generating good revenue and had goodwill in the market. Nishtha would take a weekly report from all the Restaurant Managers and take necessary action to resolve the problems, if any. Nishtha noticed a sudden decline in sales in one of the restaurants. She questioned the Restaurant Manager who mentioned that the restaurant is seeing a gradual decrease in the number of customers, but could not provide a clear explanation for it. So, Nishtha formed a team to find out the causes of the declining customers as this is the key area for restaurant business and is critical to the success of business. By doing this, Nishtha is performing a step of the process of a function of management.
- [(i)] Identify and explain the function of management discussed above.
- [(ii)] Explain the step of the function identified in (i) above, followed by Nishtha to find out the causes of declining revenue.
- [(iii)] Explain the step Nishtha will take after she gets the report from the team formed to find out the causes of declining revenue.
Inspired by the success of Chandrayaan-3, the Chief Scientist at ‘Space Rover’ a private research group, decided to send some innovative ideas regarding the mission to the Chief Scientist of Chandrayaan-3. The Chief Scientist at ‘Space Rover’ formed four groups for the same. As it was an intellectual activity of thinking rather than doing, these four groups started interacting with each other and friendships developed. On the basis of their interaction and friendship, some members from each group formed ‘Entertainment Through Reading’ group which showed conformity in terms of their interest. ‘Entertainment Through Reading’ group had no written rules, was unstable in form and scope and had no fixed lines of communication. The members of this group enhanced the morale of each other, enjoyed drinking coffee together, read books, served different issues of their work areas and provided support to each other. Ultimately this group developed some innovative ideas which were sent by ‘Space Rover’ to the Chief Scientist of Chandrayaan-3. Though this group was formed for recreation but it contributed towards fulfillment of organisational objectives.
(a) Identify the function of management. Quoting the lines from the above para, explain the steps of the process of the function of management discussed.
(b) Also explain any two points of importance of the function of management identified in (a).- State any four points of importance of the controlling function of management.
Questions Asked in CBSE CLASS XII exam
- Assertion (A): In a first order reaction, if the concentration of the reactant is doubled, its half-life is also doubled.
Reason (R): The half-life of a reaction does not depend upon the initial concentration of the reactant in a first order reaction.- CBSE CLASS XII - 2025
- Chemical Kinetics
Rishika and Shivika were partners in a firm sharing profits and losses in the ratio of 3 : 2. Their Balance Sheet as at 31st March, 2024 stood as follows:
Balance Sheet of Rishika and Shivika as at 31st March, 2024Liabilities Amount (₹) Assets Amount (₹) Capitals: Equipment 45,00,000 Rishika – ₹30,00,000
Shivika – ₹20,00,00050,00,000 Investments 5,00,000 Shivika’s Husband’s Loan 5,00,000 Debtors 35,00,000 Creditors 40,00,000 Stock 8,00,000 Cash at Bank 2,00,000 Total 95,00,000 Total 95,00,000 The firm was dissolved on the above date and the following transactions took place:
(i) Equipements were given to creditors in full settlement of their account.
(ii) Investments were sold at a profit of 20% on its book value.
(iii) Full amount was collected from debtors.
(iv) Stock was taken over by Rishika at 50% discount.
(v) Actual expenses of realisation amounted to ₹ 2,00,000 which were paid by the firm. Prepare Realisation Account.- CBSE CLASS XII - 2025
- Dissolution of Partnership Firm
- Your school is organizing an Inter-House Science Model-Making Competition. As President of the Science Club, draft a notice to inform all House members from IX – XII about the competition and specify the number of registrations invited per house. Include other necessary details. You are Mitali/Mukesh. Put your notice in a box.
- CBSE CLASS XII - 2025
- Letter Writing
- The work function of a material is 2.21 eV. Which of the following cannot produce photoelectrons from it?
- CBSE CLASS XII - 2025
- Photoelectric Effect
A carpenter needs to make a wooden cuboidal box, closed from all sides, which has a square base and fixed volume. Since he is short of the paint required to paint the box on completion, he wants the surface area to be minimum.
On the basis of the above information, answer the following questions :
Find \( \frac{dS}{dx} \).- CBSE CLASS XII - 2025
- Differentiation