(i) Science, Not Rule of Thumb: Taylor emphasized using scientific methods to determine the most efficient way of doing work rather than relying on traditional or hit-and-trial methods. For instance, standardizing tools, work methods, and work environment after careful study increases productivity.
(ii) Cooperation, Not Individualism: Taylor advocated for a harmonious relationship between workers and management. Workers should be treated as partners in progress, not as adversaries. There must be mutual understanding and open communication.
(iii) Development of Each Person to Their Efficiency: Taylor believed in the systematic training and development of workers so that they could perform to the best of their abilities. This leads to both personal growth and increased prosperity for the organization.
Final Answer: These principles aim to increase productivity, foster cooperation, and improve individual potential.
Match List-I with List-II
| List-I (Principle of Management) | List-II (Explanation) |
|---|---|
| (A) Unity of Command | (I) Employees should receive orders from one superior only |
| (B) Unity of Direction | (III) Each group of activities with the same objective must have one head and one plan |
| (C) Scalar Chain | (II) The line of authority from the highest to the lowest ranks in the organization |
| (D) Division of Work | (IV) The work assigned to each worker should be clearly defined and clarified |
Two ambitious friends, Sana and Mihir, having passion for creating innovative software applications, established a tech startup named ‘Quick Solutions’. Their software was developed in such a way that it caters to the needs of all sections. Since its inception, ‘Quick Solutions’ was earning enough revenue to cover the costs. They faced countless challenges from competing with large and well-established companies. But they learned from their mistakes and continuously improved their product. Slowly, their software gained recognition for its quality and uniqueness and the company started making profits. It was a big incentive for Sana and Mihir for the continued successful operation of the enterprise. Within two years, the customer base increased manifold. Now, Sana and Mihir decided to make additional capital investment and hired more employees. They invested in research and development and expanded their product line to meet emerging market demands. ‘Quick Solutions’ ultimately became the industry leader because of the tireless efforts of Sana and Mihir.
Quoting lines, identify and state the objectives of management discussed in the above case which ‘Quick Solutions’ seeks to achieve.