Question:
Which quality a front office staff should not have?
Which quality a front office staff should not have?
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Front office staff must maintain a calm and professional demeanor to create a positive guest experience.
Updated On: Dec 27, 2024
- Good communication skills
- Calmness
- Personal hygiene
- Aggressive behaviour
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The Correct Option is D
Solution and Explanation
Front office staff need to be polite, calm, and professional to ensure guests feel comfortable. Good communication skills, calmness, and maintaining personal hygiene are essential qualities for front office roles. Aggressive behavior can upset guests, damage the reputation of the organization, and hinder effective communication.
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