Step 1: Understanding the business environment.
Business environment refers to all external forces that influence the functioning and decision-making of a business organisation. These forces include economic, social, political, technological, and legal factors.
Step 2: Identifying common characteristics.
The business environment is dynamic because it keeps changing, uncertain because future business conditions cannot be predicted accurately, and complex due to the presence of many interrelated factors.
Step 3: Analysis of options.
(A) Dynamic: This is a true characteristic of business environment.
(B) Uncertainty: This is a true characteristic due to unpredictability of future events.
(C) Complexity: This is a true characteristic as many factors affect business simultaneously.
(D) Certainty: This is not a characteristic because business environment is never fully predictable.
Step 4: Conclusion.
Therefore, the correct answer is option (D) Certainty.