Question

_________ teams oversee all kinds of workspace technology, ranging from laptops, to servers, to business critical software applications.

• A. Network engineering
• B. IT service management
• C. Hardware engineering
• D. Communication engineering

Hint:

IT service management teams ensure all IT resources work together efficiently to support business functions.

Answer 1

The Correct Option is B

IT service management (ITSM) teams are responsible for overseeing and managing all workspace technologies, including laptops, servers, and critical software applications. They ensure that IT services align with business needs and maintain smooth operations. Other teams focus on specific areas:

• Network engineering handles network infrastructure.
• Hardware engineering designs and maintains physical devices.
• Communication engineering deals with communication systems and protocols.