Question

Sunita opened her travel agency named 'Sunita Travels' in July, 2023. She created separate departments for reservations, hotel bookings, online queries and payment handling. Which organisation structure is used by Sunita:

• A. Functional structure
• B. Divisional structure
• C. Informal structure
• D. Vertical structure

Hint:

In a functional structure, an organization is divided into departments based on specific functions, each managed by functional heads.

Answer 1

The Correct Option is A

Sunita has used a functional structure for her travel agency. In this structure, the organization is divided into different departments based on specialized functions like reservations, hotel bookings, and payment handling. Each department focuses on a specific function, which enhances efficiency and specialization.