List of practice Questions

Abhishek, a student of a prestigious business school, gets interested in Payseasy, a fintech firm, after listening to a pre-placement talk by Neha Bhupati, a senior leader at the firm, and an alumna of the same business school. He joins Payseasy through campus placement. Neha plays a key role in recruiting him, seeing great potential in him. Abhishek starts working in the digital payments vertical under Mukesh Kumar, who reports directly to Neha. Mukesh, Abhishek’s direct superior, is impressed by his performance and rates him very high in the first year. Abhishek understands that if Mukesh consistently rates him as “Excellent Performer” for the second year as well, his chances of getting promoted will improve. (The organization promotes individuals who are consistently rated as “Excellent Performer” for at least two years by their immediate superiors.)
Over time, Abhishek realizes that the learning opportunities in his current role have plateaued. Given his longstanding interest in blockchain and cryptocurrency, he starts exploring opportunities in that vertical within the company. This change is not possible without the consent of his immediate boss, Mukesh. When Abhishek brings this up with Mukesh, he acknowledges Abhishek’s curiosity and enthusiasm; however, he emphasizes how Abhishek’s competencies fit him rightly into the current vertical. Mukesh assures Abhishek that more challenging assignments in the future are forthcoming, but he remains a good team player. Further, he shares his skepticism about the long-term prospects of cryptocurrency. Hence, Mukesh politely declines Abhishek’s request.
MultiKrack, one of the oldest FMCG companies in Eastern India, was run by the Malhotras, a traditional business family, for generations. The organization believed that key positions should be held only by family members and close friends.
But, as the organization grew in size, the top management decided to bring in fresh thinking and fill key positions from premier management institutions. The need for such a decision was also brought upon by changes in consumer preferences, which the top management felt could be best handled by recruiting premier talent from the younger generation (Gen Z).
MultiKrack drew the best talent, from premier management institutions, by offering highly attractive salaries. The first batch of Gen Z management trainees joined MultiKrack. Anindita was one of the seven management trainees recruited. She reported to Uday, a senior manager, who directly reported to the top management.
In one of the meetings, Uday was making a presentation on positioning their most popular product to make it more appealing to Gen Z. Unhappy with the discussion, Anindita candidly shared her concern regarding the assumptions Uday made about Gen Z. Uday immediately retorted: “Anindita, this is a discussion for adults. Kids, like you, should listen for a few months before sharing their opinion.” Further, he remarked, “you Gen Z have opinions about everything regardless of the subject.” Thereafter, he brushed aside any views Anindita attempted to share during the discussion. After the meeting, Anindita felt offended. However, when she discussed it with other management trainees, they did not find anything wrong with what Uday said. Even then, she decided to do something about such a treatment, since it would be seen as an approved behaviour.
Acrucial moderating factor in how people experience comparisons is self-esteem. Individuals with high self-esteem are more likely to interpret upward comparison as informative rather than threatening. They are more resilient in the face of others’ success and more likely to believe they can reach their own goals. In contrast, people with low self-esteem are more prone to interpret comparison as judgment, reinforcing negative self-views and triggering feelings of inadequacy.
This dynamic creates a self-reinforcing loop. People with high self-esteem are less vulnerable to upward comparison, which intensifies those doubts. Those with a secure sense of self are more likely to use comparison as a learning tool. The same external stimulus—a colleague’s achievements, a friend’s popularity—can have radically different effects depending on internal stability.
Self-esteem also influences how people choose their comparison targets. Research has found that individuals often engage in “selective comparison,” seeking out those who confirm their existing beliefs about themselves. This can become a subtle form of self-sabotage. Someone who feels unworthy may subconsciously seek out targets that reinforce that sense, perpetuating a narrative of inferiority. One of the most promising antidotes to social comparison is temporal comparison—evaluating oneself not against others, but against one’s own past. This method has been shown to increase motivation and satisfaction, especially when individuals can see concrete progress. Temporal comparison activates the same reward circuits as social comparison but avoids the threat systems associated with social ranking. It also reinforces agency: individuals focus on what they can control and improve rather than what others control. In therapeutic and coaching settings, temporal comparison is used to help clients build self-efficacy and track growth over time.
Moreover, people who focus on self-improvement rather than social dominance are less likely to fall into cycles of envy or self-pity. They can still use others as inspiration, but they do so without attaching their self-worth to the outcome. This is not to say they never compare—but that they focus on learning, rather than judgment. The most skilful approach to comparison may lie in eliminating it, but in reframing it as feedback. When we interpret comparison as information rather than a verdict, we can ask, “What can I learn from this?” This shift turns comparison into a growth tool. Teachers mentor their students, not as rivals. Psychologists emphasize that the key variable here is mindset.
A fixed mindset sees comparison as a threat. If someone else is better, it means we are worse. A growth mindset sees comparison as a map. If someone else has reached a certain level, it means the path exists. This reframing is not just a cognitive trick. It changes the emotional tone of comparison, making it more likely to inspire than to wound. Reframing also requires emotional regulation—the ability to notice an initial pang of envy or shame without reacting impulsively. With practice, individuals can learn to pause, reflect, and reinterpret their emotional responses. Over time, this builds resilience and self-trust, allowing comparison to become a learning tool rather than a cage.

When people who are talking don’t share the same culture, knowledge, values, and assumptions, mutual understanding can be especially difficult. Such understanding is possible through the negotiation of meaning. To negotiate meaning with someone, you have to become aware of and respect both the differences in your backgrounds and when these differences are important. You need enough diversity of cultural and personal experience to be aware that divergent world views exist and what they might be like. You also need the flexibility in world view, and a generous tolerance for mistakes, as well as a talent for finding the right metaphor to communicate the relevant parts of unshared experiences or to highlight the shared experiences while demphasizing the others. Metaphorical imagination is a crucial skill in creating rapport and in communicating the nature of unshared experience. This skill consists, in large measure, of the ability to bend your world view and adjust the way you categorize your experiences. Problems of mutual understanding are not exotic; they arise in all extended conversations where understanding is important.
When it really counts, meaning is almost never communicated according to the CONDUIT metaphor, that is, where one person transmits a fixed, clear proposition to another by means of expressions in a common language, where both parties have all the relevant common knowledge, assumptions, values, etc. When the chips are down, meaning is negotiated: you slowly figure out what you have in common, what it is safe to talk about, how you can communicate unshared experience or create a shared vision. With enough flexibility in bending your world view and with luck and charity, you may achieve some mutual understanding.  
Communication theories based on the CONDUIT metaphor turn from the pathetic to the evil when they are applied indiscriminately on a large scale, say, in government surveillance or computerized files. There, what is most crucial for real understanding is almost never included, and it is assumed that the words in the file have meaning in themselves—disembodied, objective, understandable meaning. When a society lives by the CONDUITmetaphor on a large scale, misunderstanding, persecution, and much worse are the likely products.

Later, I realized that reviewing the history of nuclear physics served another purpose as well: It gave the lie to the naive belief that the physicists could have come together when nuclear fission was discovered (in Nazi Germany!) and agreed to keep the discovery a secret, thereby sparing humanity such a burden. No. Given the development of nuclear physics up to 1938, development that physicists throughout the world pursued in all innocence of any intention of finding the engine of a new weapon of mass destruction—only one of them, the remarkable Hungarian physicist Leo Szilard, took that possibility seriously—the discovery of nuclear fission was inevitable. To stop it, you would have had to stop physics. If German scientists hadn’t made the discovery when they did, French, American, Russian, Italian, or Danish scientists would have done so, almost certainly within days or weeks. They were all working at the same cutting edge, trying to understand the strange results of a simple experiment bombarding uranium with neutrons. Here was no Faustian bargain, as movie directors and other naifs still find it intellectually challenging to imagine. Here was no evil machinery that the noble scientists might hide from the problems and the generals. To the contrary, there was a high insight into how the world works, an energetic reaction, older than the earth, that science had finally devised the instruments and arrangements to coart forth. “Make it seem inevitable,” Louis Pasteur used to advise his students when they prepared to write up their discoveries. But it was. To wish that it might have been ignored or suppressed is barbarous. “Knowledge,” Niels Bohr once noted, “is itself the basis for civilization.” You cannot have the one without the other; the one depends upon the other. Nor can you have only benevolent knowledge; the scientific method doesn’t filter for benevolence. Knowledge has consequences, not always intended, not always comfortable, but always welcome. The earth revolves around the sun, not the sun around the earth. “It is a profound and necessary truth,” Robert Oppenheimer would say, “that the deep things in science are not found because they are useful; they are found because it was possible to find them.” 
...Bohr proposed once that the goal of science is not universal truth. Rather, he argued, the modest but relentless goal of science is “the gradual removal of prejudices.” The discovery that the earth revolves around the sun has gradually removed the prejudice that the earth is the center of the universe. The discovery of microbes is gradually removing the prejudice that disease is a punishment from God. The discovery of evolution is gradually removing the prejudice that Homo sapiens is a separate and special creation.

As the post–World War II generation of liberal democratic leaders forged new, highly successful domestic and international institutions and policies throughout the West, the weaknesses of liberal democracy that dominated the two decades after World War II faded from view. But they did not go away.
First, because liberal democracy restrains majorities, it slows the achievement of goals that majorities support. This generates frustration with institutional restraints, and an unacknowledged envy of authoritarian systems that can act quickly and decisively. China can build huge cities in the time it takes the United States to review the environmental impact of small highway projects. Liberal democracy requires more patience than many possess. Second, liberal democracy requires tolerance for minority views and ways of life to which many citizens are deeply opposed. It is natural to feel that if we consider certain views or ways of life to be odious, we should use public power to suppress them. In many such cases, liberal democracy restrains this impulse, a psychological burden that some will find unbearable. 
This leads directly to the third inherent problem of liberal democracy—the distinction it requires us to make between civic identity and personal or group identity. For example, although we may consider certain religious views false and even dangerous, we must, for civic purposes, accept those who hold these views as our equals. They may freely express these views; they may organize to promote them; they may vote, and their votes are given the same weight as ours. The same goes for race, ethnicity, gender, and all the particularities that distinguish us from one another. 
This requirement often goes against the grain of natural sentiments. We want the public sphere to reflect what we find most valuable about our private commitments. Liberal democracy prevents us from fully translating our personal identities into our public lives as citizens. This too is not always easy to bear. The quest for wholeness—for a political community, or even a world, that reflects our most important commitments—is a deep yearning to which liberal leaders can always appeal.
Nor is the fourth inherent difficulty of liberal democracy—the necessity of compromise—easy to bear. If what I want is good and true, why should I agree that public decisions must incorporate competing views? James Madison gives us the answer: in circumstances of liberty, diversity of views is inevitable, and unless those who agree with us form a majority so large as to be irresistible, the alternative to compromise is inaction, which is often more damaging, or oppression, which always is.

Disparate as these targets might initially appear, there is a through line in the trolls’ targeting practices: the concept of exploitability. Trolls believe that nothing should be taken seriously, and therefore regard public displays of sentimentality, political conviction, and/or ideological rigidity as a call to trolling them. In this way, lulz functions as a pushback against any and all forms of attachment, a highly ironic stance given how attached trolls are to the pursuit of lulz. The final marker of trolling is the troll’s insincerity and celebration of anonymity. The ability to obscure one’s offline identity has a number of immediate behavioral implications. Most obviously, anonymity allows trolls to engage in behaviors they would never replicate in professional or otherwise public settings, either because the specific behaviors would be considered socially unacceptable, or because the trolls’ online persona would clash with their offline circumstances — for example, if the troll in question were a schoolteacher or nurse. Even if the person behind the troll avoided explicitly bigoted speech or behavior, his or her extracurricular interests would likely upset or merely baffle family members and coworkers, further reinforcing the importance, perhaps even necessity, of keeping one’s real-life identity under wraps.
Conversely, successful trolling is often dependent on the target’s lack of anonymity, or at least their willingness to disclose real-life attachments, interests, and vulnerabilities. This, according to the troll, is grounds for immediate trolling, since in the trolls’ minds, the Internet is — at least should be — an attachment-free zone. The trolling mantra “Nothing should be taken seriously” suggests as much, and functions both as a rallying cry and post hoc justification for trollish behavior. Trolls believe that, by wearing their hearts (or political affiliations, or sexual preferences, or other aspects of identity) on their sleeves, their targets are asking to be taught a lesson. Trolling is thus framed by trolls in explicitly pedagogical terms. Maybe next time, trolls argue, the target won’t be so stupid. Maybe next time they won’t be such obvious trollbait. In this way, trolls are — at least in their own minds — doing their targets a favor.