Question

State two consumer responsibilities that Ashish did not fulfil while buying the LCD

Hint:

Always verify the product's standardisation marks and request a cash memo to ensure that consumer rights are protected and that the product is safe and authentic.

Answer 1

Buy only standardised goods: Ashish did not ensure that the product was standardised and lacked quality assurance, which is essential to guarantee its safety and reliability. Ask for a cash memo on purchase of goods or services: Ashish did not ask for a proper cash memo, which is a basic consumer responsibility when purchasing goods to ensure that transactions are documented and transparent. Be honest in your dealings: Ashish did not confirm whether the TV was as per the standard specifications, which could have helped him in avoiding faulty purchases or misleading deals.