Question:

Match List - I with List - II 

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Heard = Complaints and Grievances. Redressal = Relief or legal action. Informed = Knowledge about product details. Education = Rights and Consumer Protection.
Updated On: May 16, 2025
  • A-III, B-I, C-IV, D-II
  • A-IV, B-I, C-III, D-II
  • A-III, B-II, C-IV, D-I
  • A-IV, B-II, C-III, D-I
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The Correct Option is C

Solution and Explanation

The correct matches are:
(A) - (III): Right to be heard allows consumers to voice their complaints or dissatisfaction and have them addressed.
(B) - (II): Right to seek redressal enables consumers to seek remedies or compensation when they are wronged, through legal means or consumer protection channels.
(C) - (IV): Right to be informed ensures that consumers are provided with all relevant information about the products or services they purchase, such as ingredients, usage instructions, and potential risks.
(D) - (I): Right to consumer education ensures that consumers are aware of their rights, responsibilities, and the resources available to seek redressal.
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