Question:

Identify and explain the consumer right violated by ‘Bholaram’.

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Consumer rights safeguard individuals against unfair trade practices. Staying informed about these rights enables consumers to make better purchasing decisions and take appropriate action when needed.
Updated On: Feb 24, 2025
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Solution and Explanation

Consumer Right Violated
The consumer right violated in this case is the Right to Safety.
The Right to Safety ensures that consumers are protected from goods and services that pose health hazards or risk their well-being. It emphasizes the importance of quality control, regulatory compliance, and standardization of products to ensure consumer protection.
In this scenario, Bholaram started using adulterated ingredients in the sweets sold under the well-reputed brand ‘Karamati Sweets’. This adulteration led to health issues among consumers, thereby violating their Right to Safety.
Consumers should always check for quality assurance symbols such as ISI, AGMARK, and FSSAI certification while purchasing food products to ensure safety.
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