Question

Identify and explain the consumer right discussed in the above case.

Hint:

The Right to Consumer Education helps consumers make informed choices and take legal action when necessary. Organizations, NGOs, and government initiatives play a vital role in educating consumers to prevent exploitation and ensure fair trade practices.

Answer 1

Consumer Right Discussed
The consumer right emphasized in this case is the Right to Consumer Education.
The Right to Consumer Education ensures that consumers are well-informed about their rights, responsibilities, and available reliefs when faced with defective or hazardous products or services. This right empowers consumers to make informed decisions and take necessary actions if they experience unfair trade practices.
In the given case, Raghav, an educated villager, understood the importance of spreading awareness about consumer rights. By conducting awareness campaigns through talks and presentations, he enabled villagers to understand their rights and how they could protect themselves against unethical business practices.