Question

‘Fresh Cake and Cafe’, a new bakery and coffee shop is opened in your city. Its Food and Beverage Department has the responsibility for the sale of food and beverages. Name any two service departments related to it. Describe four functions/roles of any one of these service departments.

Hint:

The Kitchen Department plays a crucial role in food quality, safety, and timely service, directly impacting customer satisfaction.

Answer 1

Two service departments related to the Food and Beverage Department are:
Kitchen Department
Housekeeping Department Functions/Roles of Kitchen Department:
Food Preparation: Preparing a variety of food items as per the menu and guest preferences.
Quality Control: Ensuring hygiene, taste, and presentation standards are maintained.
Inventory Management: Managing stock of raw materials and ingredients to avoid shortages or wastage.
Coordination with Service Staff: Communicating with waiters and Food and Beverage staff to ensure timely service.