Active listening is the process of fully concentrating, understanding, and responding to the speaker during communication.
Several factors can influence a person's ability to actively listen. Two major ones include:
(i) Physical Distractions: Environmental noise, mobile phones, or uncomfortable settings can divert the listener’s attention and reduce focus.
For example, trying to listen in a crowded or noisy room can make it hard to hear and understand the message.
(ii) Emotional State: A person’s mood or emotional condition can impact their ability to process information.
Stress, anger, or anxiety may lead to biased interpretation or disengagement from the conversation.
Recognizing these factors helps improve listening skills and ensures more meaningful communication.