Question

Arrange the following steps of the selling process in the correct order:
(A) Prospecting and qualifying
(B) Preapproach then approach
(C) Presentation and demonstration
(D) Handling objections, closing, and follow-up

• A. (A), (B), (C), (D)
• B. (B), (C), (A), (D)
• C. (B), (C), (D), (A)
• D. (C), (B), (D), (A)

Hint:

Building rapport during the preapproach phase enhances customer receptivity

Answer 1

The Correct Option is A

The selling process steps:
1. Prospecting and qualifying. Identify potential customers.
2. Preapproach then approach. Prepare and make initial contact.
3. Presentation and demonstration. Showcase product benefits.
4. Handling objections, closing, and follow-up. Resolve doubts and finalize the deal.