Question

Ankur Sachdeva did his MBA from ITB University. He decided to apply his knowledge of scientific management in the fast food restaurant chain ‘Coffee Bean’ set up by him. This restaurant was providing burgers, fries, shakes etc. as a part of its menu.
Now a days people are quality conscious, so he was using standardised raw materials, processes, methods, working conditions, machinery etc. The objective was to establish standards of excellence. By doing this he was not only able to reduce the cost but was also able to provide new varieties of burgers, fries and shakes leading to increased turnover.
Ankur Sachdeva also believed that there was only one best method to maximise efficiency. As a result he developed best way of grilling burgers, cooking fries and preparing shakes. His main objective was to maximise the satisfaction of customers, which he was able to achieve. Not only to learn the best way of doing a job, but to perform their tasks efficiently, ‘Coffee Bean’ regularly invests in training and development programmes to equip employees with the necessary skill and knowledge. ‘Coffee Bean’ believed that efficient employees will produce more and earn more. This will ensure their greatest efficiency and prosperity for both company and workers.
The above case highlights the use of Scientific principles and techniques by ‘Coffee Bean’.
Explain any one such principle and two techniques.

Answer 1

Civil Disobedience Movement (1930-1934) was one of the most significant movements in India's struggle for independence, and Mahatma Gandhi played a central role in its success. The movement marked a critical point in the Indian freedom struggle as it involved mass participation and non-violent resistance to British colonial rule.
1. Launch of the Salt March:
Gandhi initiated the Civil Disobedience Movement with the famous Salt March (Dandi March) in March 1930. He led a 240-mile march from Sabarmati Ashram to the coastal village of Dandi to produce salt from seawater, defying the British monopoly on salt production. This was a clear act of civil disobedience, challenging the unjust laws imposed by the British. 2. Mass Participation and Non-Violent Protest:
Gandhi’s approach was rooted in the principle of non-violence (ahimsa). He called upon the Indian masses to engage in peaceful protests, including boycotting foreign goods, refusing to pay taxes, and participating in strikes. This widespread participation made the movement highly effective, even though it involved significant personal sacrifices for many participants. 3. Role of the Congress and Gandhian Leadership:
The Indian National Congress (INC), under Gandhi’s leadership, wholeheartedly supported the Civil Disobedience Movement. Gandhi’s appeal for non-cooperation with the British administration resonated deeply with the Indian people. The movement united people from diverse backgrounds and brought the issue of India’s independence to the forefront of global attention. 4. Repression by the British:
The British government responded to the movement with harsh repression. Thousands of Indians were arrested, including Gandhi himself. The British also used violence to suppress protests. Despite this, the movement gained international attention and increased pressure on the British government to address the demand for Indian independence. 5. Impact and Legacy:
Although the Civil Disobedience Movement did not immediately result in independence, it was a major turning point in the Indian freedom struggle. It demonstrated the power of non-violent resistance and increased the popularity of the INC, bringing India’s struggle for freedom to global prominence. Conclusion:
The Civil Disobedience Movement, under Gandhiji’s leadership, was instrumental in mobilizing millions of Indians for the cause of independence. It was a significant chapter in India’s struggle against colonial rule and helped lay the foundation for future movements leading to India’s independence in 1947.

OR

(b) Examine the role of Gandhiji in the Non-Cooperation Movement.

% Solution Solution:
The Non-Cooperation Movement (1920-1922) was a significant milestone in India's struggle for independence, led by Mahatma Gandhi. It was a mass-based movement aimed at protesting British colonial rule through non-violent means, promoting self-reliance, and boycotting British goods and institutions. 1. Background and Gandhi’s Philosophy:
After the Jallianwala Bagh massacre in 1919, Gandhi recognized the need for a more widespread and organized movement. His philosophy of non-violence (ahimsa) and truth (satyagraha) became the foundation of the movement. Gandhi believed that the Indian masses, regardless of their social status, could participate in the freedom struggle without resorting to violence. 2. Boycott of British Goods and Institutions:
The Non-Cooperation Movement called for a boycott of British goods, institutions, schools, courts, and foreign goods. Gandhi urged Indians to discard foreign-made textiles and use khadi (homespun cloth) as a symbol of self-reliance. The movement also aimed at boycotting British educational institutions and legal systems. 3. Mass Participation and Mobilization:
Under Gandhi’s leadership, the Non-Cooperation Movement witnessed mass participation across India. People from all walks of life, including peasants, workers, students, and women, took part in the movement. Gandhi’s appeal to people’s consciousness on the issue of British exploitation resonated deeply, and the movement gained widespread support. 4. Chauri Chaura Incident and Suspension of the Movement:
The movement gained momentum, but in 1922, the Chauri Chaura incident occurred in which a mob of protesters clashed with the police, resulting in the deaths of several policemen. Gandhi, adhering to his principles of non-violence, immediately suspended the movement, recognizing that the situation had turned violent. This decision, although controversial, highlighted Gandhi’s commitment to non-violence. 5. Impact and Legacy:
Despite the suspension, the Non-Cooperation Movement had a profound impact on the Indian freedom struggle. It marked the first major mass movement under Gandhi’s leadership, and it laid the foundation for future movements like the Civil Disobedience Movement. It also signaled the growing discontent with British rule and strengthened the resolve for complete independence. Conclusion:
The Non-Cooperation Movement was a crucial turning point in India's independence struggle. Gandhi’s leadership, based on the principles of non-violence and self-reliance, mobilized millions of Indians and set the stage for further resistance against British colonial rule.