Question:
A quality of a good receptionist is her ............. face.
A quality of a good receptionist is her ............. face.
Show Hint
Tip: A warm smile makes clients feel respected and builds good relationships.
Updated On: Jul 2, 2025
- Serious
- Smiling
- Poker (Blank expression)
- Surprised
Hide Solution
Verified By Collegedunia
The Correct Option is B
Solution and Explanation
A receptionist is often the first point of contact in an organization.
A smiling face makes clients feel welcome, comfortable, and valued.
It creates a positive impression and shows good hospitality and professionalism.
A serious or blank (poker) expression can appear unfriendly and distant.
A surprised face looks unprepared and does not convey confidence.
Therefore, a smiling face is an important quality of a good receptionist.
A smiling face makes clients feel welcome, comfortable, and valued.
It creates a positive impression and shows good hospitality and professionalism.
A serious or blank (poker) expression can appear unfriendly and distant.
A surprised face looks unprepared and does not convey confidence.
Therefore, a smiling face is an important quality of a good receptionist.
Was this answer helpful?
0
0
Top Questions on Customer Service Skills
- A receptionist must talk ............. with the clients.
- CBSE CLASS XII - 2025
- Beauty and Wellness
- Customer Service Skills
- ............. are an effective way of building the clients’ trustworthiness.
- CBSE CLASS XII - 2025
- Beauty and Wellness
- Customer Service Skills
- ............. should be maintained to know the history of the client.
- CBSE CLASS XII - 2025
- Beauty and Wellness
- Customer Service Skills
- While dealing with a customer who is very upset about some services provided by your hotel, which of the following you need most?
- NCHMCT JEE - 2024
- Aptitude for Service Sector
- Customer Service Skills
- An angry guest in the hotel wants to meet the senior manager for grievance reporting. As an Assistant manager, you will :
- NCHMCT JEE - 2024
- Aptitude for Service Sector
- Customer Service Skills
View More Questions
Questions Asked in CBSE CLASS XII exam
- The monetary policy is formulated by the ____ in the Indian economy.
- CBSE CLASS XII - 2025
- Money and Banking
- "The government generally levies higher Goods and Services Tax (GST) on socially undesirable products like cigarettes, tobacco, liquor etc." Identify and explain the indicated government budget objective in the above statement.
- CBSE CLASS XII - 2025
- Government Budgeting
- Find the values of \( a \) for which \( f(x) = \sin x - ax + b \) is increasing on \( \mathbb{R} \).
Two batteries of emf's \(3V \& 6V\) and internal resistances 0.2 Ω \(\&\) 0.4 Ω are connected in parallel. This combination is connected to a 4 Ω resistor. Find:
(i) the equivalent emf of the combination
(ii) the equivalent internal resistance of the combination
(iii) the current drawn from the combination- CBSE CLASS XII - 2025
- Electrical Circuits
Four students of class XII are given a problem to solve independently. Their respective chances of solving the problem are: \[ \frac{1}{2},\quad \frac{1}{3},\quad \frac{2}{3},\quad \frac{1}{5} \] Find the probability that at most one of them will solve the problem.
View More Questions