Question

A receptionist must talk ............. with the clients.

• A. Politely
• B. In a sympathetic way
• C. Concisely
• D. Bluntly

Hint:

Tip: A polite tone keeps clients calm and makes them feel respected.

Answer 1

The Correct Option is A

A receptionist is the first point of contact for clients and represents the image of the business.
Talking politely helps build rapport, makes clients feel welcome, and ensures good communication.
Being polite also helps handle complaints or queries professionally.
Speaking in a sympathetic way is good when needed but politeness is a general rule.
Speaking concisely is useful but alone does not ensure a pleasant interaction.
Blunt communication can seem rude and unfriendly.
Therefore, a receptionist must always talk politely with clients.