Question

............. should be maintained to know the history of the client.

• A. Record book
• B. Stock register
• C. Appointment book
• D. Indent book

Hint:

Tip: Well-kept records help maintain consistency and improve customer satisfaction.

Answer 1

The Correct Option is A

A record book is used to maintain detailed information about clients’ past visits, preferences, services taken, and any special requirements.
Keeping accurate client records helps provide personalized services and maintain high standards of customer care.
A stock register keeps track of inventory, not client history.
An appointment book schedules client visits but does not store detailed history.
An indent book is used for placing orders for stock and supplies.
Thus, to know a client’s history, a record book must be maintained.