List of top Questions asked in CBSE CLASS XII

What do you understand by SDGs?
Enlist the qualities required for a receptionist.
What are fire safety equipment?
What qualities must a telephone operator possess?
Where is the left luggage kept in a hotel?
Where should the front desk ideally be located in a hotel?
What do you understand by the term "Goal Setting"?
List a few types of Spreadsheets.
List the various methods of communication.
In tentative reservation, the hotel holds the room for the guest till the .............
What may help to reduce the frequency of mechanical complaints?
Which section of front office registers guests and assigns rooms to them?
Which of the following is an example of a hotel chain of India?
Which key opens the lock of an individual guest room?
Which of the following is an example of a verbal mode of reservation?
Which of the following example is part of the service-related complaint?
Select the department that directly generates revenue in a hotel organization.
Who provides the wake-up call to the guests?
By what name were the primitive lodging houses known?
How can front office personnel maintain a professional appearance at all times?
............. helps to prevent a fire in a guest room.
Attitudinal complaints are often associated with the ............ and ............ of the hotel staff.
Who heads the Bell Desk?
Which of the following is a major revenue-producing department in a hotel?
Which of the following does not fall under guest services in a hotel?