Question

Write two features of communication.

Hint:

{Two Key Features:}

• {Two-way:} Requires sender, receiver, and feedback
• {Continuous:} Ongoing and dynamic process

Communication = Exchange of information with understanding.

Answer 1

Communication is the process of exchanging information, ideas, thoughts, and feelings between people. Here are two important features of communication: Feature 1: Two-way Process

• Communication is not a one-way flow of information; it involves both sender and receiver.
• The sender encodes and transmits the message, while the receiver decodes and provides feedback.
• Feedback is essential to confirm that the message has been understood as intended.
• Without feedback, communication is incomplete.
• Example: In a conversation, speaking (sending) and listening (receiving with responses) both occur.

Feature 2: Continuous and Dynamic Process

• Communication is an ongoing activity in organizations and personal life.
• It is not a one-time event but a continuous process that happens constantly.
• It is dynamic and adapts to changing situations, relationships, and contexts.
• As circumstances change, the content, style, and method of communication also evolve.
• Example: Daily interactions in an office, regular updates between managers and subordinates.

Additional Features (for reference):

• Universal: Needed in all organizations and human interactions
• Goal-oriented: Aimed at achieving understanding or desired outcomes
• Verbal and Non-verbal: Includes words, gestures, expressions, tone
• Involves understanding: True communication happens only when message is understood