Question

Write any four rights of consumers provided by Consumer Protection Act 2019.

Hint:

Consumers should always be aware of their rights to make informed decisions and protect themselves from fraud or unfair practices.

Answer 1

Step 1: Understanding the Consumer Protection Act 2019.
The Consumer Protection Act 2019 is designed to safeguard the interests of consumers and ensure their rights are protected. It provides legal recourse in case consumers face unfair practices or defective goods.
Step 2: Four rights of consumers under the Consumer Protection Act 2019.
1. Right to Protection against Unfair Trade Practices: Consumers have the right to be protected from deceptive and unfair business practices, such as false advertising and fraudulent claims.
2. Right to Information: Consumers have the right to accurate and truthful information about the products and services they purchase, including prices, quality, and warranties.
3. Right to Seek Redressal: Consumers have the right to seek compensation or a remedy in case they are harmed by defective goods, services, or unfair trade practices.
4. Right to Consumer Education: Consumers have the right to access information and education about their rights, responsibilities, and the processes involved in filing complaints.
Step 3: Conclusion.
The Consumer Protection Act 2019 ensures that consumers are empowered, aware of their rights, and can seek justice in cases of unfair treatment or defective products.