Consumers play an important role in the market and have certain responsibilities to ensure fair trade practices. The following are any four responsibilities of a consumer:
Step 1: Awareness.
A consumer should be aware of the quality, quantity, price, and features of goods and services before making a purchase. Awareness helps consumers avoid exploitation.
Step 2: Right Use of Goods.
Consumers should use products according to the instructions given by the manufacturer to avoid wastage, accidents, or misuse.
Step 3: Filing Complaints.
If a consumer is cheated or receives defective goods, they should file a complaint in the appropriate consumer forum instead of remaining silent.
Step 4: Honest Behaviour.
Consumers should be honest while purchasing goods and should not make false complaints or misuse consumer protection laws.