Question:

Who is an Ombudsman?

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The Ombudsman acts as a bridge between the public and the administration, ensuring accountability and fairness without going through lengthy court procedures.
Updated On: Aug 14, 2025
  • A judicial officer designated to receive complaints against the violation of rights of citizens.
  • An official who is charged with representing the interests of the public by investigating and addressing complaints of maladministration or a violation of rights.
  • An elected representative of the people to investigate and address the complaints of maladministration or a violation of rights.
  • A specially designated police officer assigned with the power to investigate and address the complaints of maladministration or a violation of rights.
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The Correct Option is B

Solution and Explanation


Step 1: Understanding the term "Ombudsman"
- The word "Ombudsman" originated in Sweden and refers to an independent public official.
- The role is to investigate complaints made by citizens about maladministration, unfair treatment, or violation of rights by government agencies or public authorities.
Step 2: Key responsibilities of an Ombudsman
- Acts as a neutral intermediary between the public and the government.
- Ensures that administrative processes are fair, transparent, and in accordance with the law.
- Has the authority to investigate, report, and recommend corrective measures.
Step 3: Eliminating incorrect options
- Option (1) is incorrect because a judicial officer works within the judiciary, whereas the Ombudsman is usually outside the court system.
- Option (3) is incorrect because an Ombudsman is not an elected political representative.
- Option (4) is incorrect because the Ombudsman is not a police officer; the role is independent of enforcement agencies.
Step 4: Conclusion
- The correct answer is Option (2) because it precisely defines the Ombudsman’s function as representing public interests through investigation and resolution of complaints against maladministration or rights violations.
\[ \boxed{\text{An Ombudsman is an independent public official who investigates complaints of maladministration.}} \]
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