Which of the following is not a limitation of Controlling?
- Costly affair
- Resistance from employees
- Ensure order and discipline
- Little control on external factors
The Correct Option is C
Approach Solution - 1
In the field of Business Studies, controlling is an essential managerial function, yet it presents certain limitations. Among the options provided, "Ensure order and discipline" is not a limitation of controlling. Instead, it is a benefit that highlights the importance of controlling in maintaining organizational standards. Let's briefly discuss why the other options are considered limitations:
- Costly affair: Implementing effective control systems can be expensive due to the resources required for monitoring and evaluation.
- Resistance from employees: Control processes can lead to discomfort and resistance if employees feel they are being overly monitored or judged.
- Little control on external factors: External factors such as political, economic, and social changes are outside the organization's control, limiting the effectiveness of internal controlling processes.
Therefore, "Ensure order and discipline" is the correct option as it is a positive outcome of controlling rather than a limitation.
Approach Solution -2
To determine which of the given options is not a limitation of controlling, let's analyze each option in detail:
Options Analysis
Costly Affair (1)
Limitation: Implementing a comprehensive control system can be expensive. It requires resources for monitoring, reporting, and corrective actions. This can be a significant financial burden, especially for smaller organizations.
Why It Is a Limitation: The cost associated with controlling can limit its effectiveness and feasibility.
Resistance from Employees (2)
Limitation: Employees may resist control mechanisms if they perceive them as overly restrictive or intrusive. This resistance can lead to lower morale, reduced productivity, and even sabotage.
Why It Is a Limitation: Resistance from employees can undermine the effectiveness of control systems and create a negative work environment.
Ensure Order and Discipline (3)
Not a Limitation: Ensuring order and discipline is actually one of the primary objectives of controlling. Control systems are designed to maintain standards, ensure compliance with policies, and maintain order within the organization.
Why It Is Not a Limitation: Ensuring order and discipline is a positive outcome of effective controlling, not a limitation.
Little Control on External Factors (4)
Limitation: Control systems can only manage internal factors effectively. External factors such as market conditions, economic changes, and regulatory requirements are often beyond the direct control of the organization.
Why It Is a Limitation: The inability to control external factors can limit the effectiveness of internal control mechanisms.
The correct answer is: (3) Ensure order and discipline
Ensuring order and discipline is a primary objective of controlling, not a limitation. Control systems are designed to maintain standards, ensure compliance, and maintain order within the organization.
Top Questions on Controlling
- Sohan, Sales Manager of ‘Kriti Ltd’ is a good efficient manager who always motivated his team to perform to their best ability. Till the year 2023, he and his team were exceeding the targets. However, since the last six months, they were unable to meet their targets. On investigation it was found out that one of his team members had left the job and was offering the competitors’ product to some of the clients of ‘Kriti Ltd.’ at lesser price.
- Identify the function of management being referred to in the above case.
- Identify the step in the process of the above function of management which helped the management to find out the fall in performance.
- Suggest any 2 ways which can help management to achieve the desired target in future.
- ______ is the step in the controlling process where standards may have to be revised in case the deviation can not be corrected through managerial action.
- Nishtha runs a chain of famous restaurants, ‘Indian Kitchen’, in different parts of Delhi. The restaurant chain was known for good quality food and quick service. ‘Indian Kitchen’ was generating good revenue and had goodwill in the market. Nishtha would take a weekly report from all the Restaurant Managers and take necessary action to resolve the problems, if any. Nishtha noticed a sudden decline in sales in one of the restaurants. She questioned the Restaurant Manager who mentioned that the restaurant is seeing a gradual decrease in the number of customers, but could not provide a clear explanation for it. So, Nishtha formed a team to find out the causes of the declining customers as this is the key area for restaurant business and is critical to the success of business. By doing this, Nishtha is performing a step of the process of a function of management.
- [(i)] Identify and explain the function of management discussed above.
- [(ii)] Explain the step of the function identified in (i) above, followed by Nishtha to find out the causes of declining revenue.
- [(iii)] Explain the step Nishtha will take after she gets the report from the team formed to find out the causes of declining revenue.
Inspired by the success of Chandrayaan-3, the Chief Scientist at ‘Space Rover’ a private research group, decided to send some innovative ideas regarding the mission to the Chief Scientist of Chandrayaan-3. The Chief Scientist at ‘Space Rover’ formed four groups for the same. As it was an intellectual activity of thinking rather than doing, these four groups started interacting with each other and friendships developed. On the basis of their interaction and friendship, some members from each group formed ‘Entertainment Through Reading’ group which showed conformity in terms of their interest. ‘Entertainment Through Reading’ group had no written rules, was unstable in form and scope and had no fixed lines of communication. The members of this group enhanced the morale of each other, enjoyed drinking coffee together, read books, served different issues of their work areas and provided support to each other. Ultimately this group developed some innovative ideas which were sent by ‘Space Rover’ to the Chief Scientist of Chandrayaan-3. Though this group was formed for recreation but it contributed towards fulfillment of organisational objectives.
(a) Identify the function of management. Quoting the lines from the above para, explain the steps of the process of the function of management discussed.
(b) Also explain any two points of importance of the function of management identified in (a).- 'Memo Builders' was constructing a five star hotel for a leading hotel chain. The hotel had to be given possession by next year but the construction of the hotel was running six months behind schedule. The Chief Executive Officer of 'Memo Builders' was concerned as Memo Builders was known for its quality and timely completion of projects. He asked Nitin, the senior of the Project Head for a thorough investigation. Nitin investigated and reported to the Chief Executive Officer that inspite of huge absenteeism of workers, additional workers were not called. Nitin also reported to the Chief Executive Officer that three of the ten machines being used by the workers were defective. Nitin ordered for repair of the machines and asked the Project Head to appoint additional workers with attractive wages to ensure that the deadline is met.
(a) Identify the function of management. Quoting the lines from the above para, explain the steps of the process of the function of management discussed.
(b) Also explain any two points of importance of the function of management identified in (a) above.
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