The Housekeeping department in a hotel is primarily responsible for providing a healthy environment by ensuring cleanliness and hygiene.(a) Which two personnel are responsible for cleaning various surfaces and materials in the hotel? (b) Name any two cleansing agents used by them. (c) Which two eco-friendly practices would be adopted by the Housekeeping staff for environmental conservation?
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Eco-friendly housekeeping reduces environmental impact by saving water, energy, and using biodegradable cleaning agents.
Step 1: Personnel responsible for cleaning surfaces.
Two personnel mainly responsible for cleaning various surfaces and materials in a hotel are:
1. Room Attendants – They clean guest rooms, furniture, floors, and bathroom areas.
2. Housemen / Public Area Attendants – They clean public areas such as corridors, lobbies, staircases, and other common spaces. Step 2: Cleansing agents used.
Two commonly used cleansing agents are:
1. Detergents – Used to remove dirt, grease, and stains from surfaces and fabrics.
2. Disinfectants – Used to kill germs and bacteria to maintain hygiene. Step 3: Eco-friendly housekeeping practices.
Two eco-friendly practices adopted by housekeeping staff are:
1. Using biodegradable cleaning products that do not harm the environment.
2. Encouraging reuse of towels and linens to reduce water, detergent, and energy consumption. Step 4: Conclusion.
Thus, room attendants and housemen maintain cleanliness using cleansing agents like detergents and disinfectants, while eco-friendly practices help protect the environment.
