Question

Sujata is working in a private sector bank, where she is engaged in formulating overall policies of the bank. She is of the viewpoint that management is the art of getting the work done from others by mobilizing physical and human resources. She feels that success of any organisation lies in effective and efficient management. Her good leadership qualities motivates her subordinates to work as a team and achieve the organisational goals.
(a) Identify the level at which Sujata is working.
(b) State briefly any 3 points highlighting the importance of management in the organisation.

Hint:

Top-level management focuses on strategic decisions, while management overall is essential for efficient use of resources and team alignment toward common goals.

Answer 1

(a) Level of Management: Sujata is engaged in formulating overall policies and strategic planning for the bank. This indicates that she is working at the Top Level of Management. Individuals at this level are responsible for overall decision-making, policy formation, and defining organizational goals and vision.
Key Characteristics of Top Level Management:

• Sets the vision and long-term objectives of the organization.
• Formulates strategies, policies, and plans.
• Directs and controls the organization as a whole.
• Represents the company to the external environment (government, public, etc.).

(b) Importance of Management in the Organisation:

1. Achievement of Group Goals: Management helps in unifying individual efforts towards achieving common organizational goals. It coordinates the activities of various departments to ensure that everyone works in the same direction.
2. Increases Efficiency: Through proper planning, organizing, staffing, directing, and controlling, management ensures optimum utilization of resources—both human and material—thereby minimizing costs and improving productivity.
3. Development of Human Capital: Management motivates and guides employees, helping them improve their skills and capabilities. Sujata's leadership inspires her subordinates to work as a team, enhancing overall performance.
4. Creates a Dynamic Organization: Management helps organizations adapt to changes in the business environment by encouraging innovation and continuous improvement.
5. Helps in Achieving Personal Objectives: Good management creates an environment in which employees can grow and fulfill their personal aspirations while contributing to organizational goals.