Statement-I: Motivation is a complex process as individuals are heterogeneous in their expectations, perceptions, and reactions. Statement-II: Motivation can be either positive or negative. Choose the correct option from the following:
Show Hint
- Statement I is true and Statement II is false.
- Statement II is true and Statement I is false.
- Both Statement I and Statement II are true.
- Both Statement I and Statement II are false.
The Correct Option is A
Solution and Explanation
To solve the problem, we need to evaluate the truthfulness of Statement-I and Statement-II related to motivation in the context of Business Studies.
Statement-I: Motivation is a complex process as individuals are heterogeneous in their expectations, perceptions, and reactions.
Explanation: This statement highlights the complexity of motivation by acknowledging individual differences. In business studies, it is recognized that employees have diverse needs and desires, and what motivates one person may not motivate another. This heterogeneity in individual expectations, perceptions, and reactions indeed makes motivation a complex and multifaceted process. Thus, Statement-I is true.
Statement-II: Motivation can be either positive or negative.
Explanation: Motivation typically refers to the incentives or drives that prompt individuals to take action towards achieving a goal. It is commonly understood in business that motivation should drive positive behavior to improve productivity and job satisfaction. Although one might argue that negative reinforcement can also drive behavior, in the context of a positive working environment typically advocated in modern business studies, motivation is primarily framed as a positive influencer. Thus, the interpretation that motivation itself is explicitly negative isn't generally supported, making Statement-II false in the intended pedagogical context.
Based on the analysis, the correct option is:
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- Ankur Sachdeva did his MBA from ITB University. He decided to apply his knowledge of scientific management in the fast food restaurant chain ‘Coffee Bean’ set up by him. This restaurant was providing burgers, fries, shakes etc. as a part of its menu.
Now a days people are quality conscious, so he was using standardised raw materials, processes, methods, working conditions, machinery etc. The objective was to establish standards of excellence. By doing this he was not only able to reduce the cost but was also able to provide new varieties of burgers, fries and shakes leading to increased turnover.
Ankur Sachdeva also believed that there was only one best method to maximise efficiency. As a result he developed best way of grilling burgers, cooking fries and preparing shakes. His main objective was to maximise the satisfaction of customers, which he was able to achieve. Not only to learn the best way of doing a job, but to perform their tasks efficiently, ‘Coffee Bean’ regularly invests in training and development programmes to equip employees with the necessary skill and knowledge. ‘Coffee Bean’ believed that efficient employees will produce more and earn more. This will ensure their greatest efficiency and prosperity for both company and workers.
The above case highlights the use of Scientific principles and techniques by ‘Coffee Bean’.
Explain any one such principle and two techniques. - Explain the following limitations of planning function of management :
(i) Planning may not work in a dynamic environment.
(ii) Planning leads to rigidity.
(iii) Planning is time consuming. - Which of the following is an advantage of Informal organisation?
- ‘Merely allocating work is not enough. Each individual should also know who he has to take orders from and to whom he is accountable’.
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