Question

State any two reliefs available to consumers under the Consumer Protection Act 2019.

Hint:

The Consumer Protection Act empowers consumers to seek justice and hold businesses accountable for any shortcomings in their products or services.

Answer 1

Step 1: Understanding consumer protection under the Consumer Protection Act.
The Consumer Protection Act 2019 provides a legal framework to safeguard the rights of consumers in India. It offers various reliefs to consumers in cases of defective goods, unfair trade practices, and other grievances.
Step 2: Two reliefs available to consumers.
1. Compensation for Defective Goods or Services: Consumers can seek compensation for any loss or damage caused by the use of defective goods or services.
2. Return or Replacement of Defective Products: Consumers have the right to demand the return, replacement, or repair of goods if they are defective.
Step 3: Conclusion.
The Consumer Protection Act 2019 ensures that consumers receive fair treatment, compensation, and remedies for any grievances related to goods and services.