Question

Standardisation refers to the process of setting standards for every business activity; it can be standardisation of process, raw material, time, product, machinery, methods or working conditions. This definition of Standardisation was given by:

• A. Fayol
• B. Oontz
• C. Taylor
• D. Maslow

Hint:

Taylor = Scientific Management = Focus on Standardization to boost efficiency.

Answer 1

The Correct Option is C

Standardisation is a business concept where standards are set for various activities such as processes, raw materials, time management, products, machinery, methods, or working conditions. The definition provided in the question attributes standardisation to one of the historical figures in management theory. Among the options given:

• Fayol - Known for his administrative theory.
• Oontz - Not prominently recognized in classical management theories.
• Taylor - Known as the father of scientific management, he strongly advocated for standardization to improve efficiency and productivity.
• Maslow - Known for the hierarchy of needs theory, not related to standardization in business activities.

Given these options, the correct answer is: Taylor