Question

"Standardisation refers to the process of setting standards for every business activity; it can be standardisation of process, raw material, time, product, machinery, methods or working conditions." The phenomenon of standardisation was specified by:

• A. Koontz
• B. Maslow
• C. F.W. Taylor
• D. Henry Fayol

Hint:

F.W. Taylor's scientific management principles emphasized standardisation of work processes to improve efficiency.

Answer 1

The Correct Option is C

Step 1: Understanding the question.
The question asks about the originator of the concept of standardisation in business activities.
Step 2: Analyzing the options.
- Koontz: Koontz contributed significantly to management theory, but not specifically to the concept of standardisation.
- Maslow: Maslow is famous for the hierarchy of needs theory, which is unrelated to standardisation.
- F.W. Taylor: F.W. Taylor, known as the father of scientific management, emphasized standardisation in work methods to improve efficiency.
- Henry Fayol: Fayol contributed to management theory but did not specifically define standardisation in the context given.
Step 3: Conclusion.
The correct answer is F.W. Taylor, as he introduced the concept of standardisation in management to improve efficiency and effectiveness.
Final Answer: \[ \boxed{\text{The correct answer is (3) F.W. Taylor.}} \]