Question

Who can be considered a consumer under the Consumer Protection Act, 2019?
A) A consumer is any person who buys goods or services for personal use and not for resale.
B) Only individuals who purchase goods directly from manufacturers are considered consumers.
C) A consumer includes anyone who hires or avails services for a consideration.
D) A consumer must always have a written contract to be recognized under the Act.

• A. Only A, and C
• B. Only A and B
• C. Only B, C, and D
• D. All of the above

Hint:

A consumer buys for personal use, not for resale or commercial purposes. The Act protects all buying methods including online and teleshopping.

Answer 1

The Correct Option is A

The Consumer Protection Act, 2019 outlines who qualifies as a consumer and thus has rights under the Act. Let's evaluate each of the given statements to determine their correctness:

1. A) A consumer is any person who buys goods or services for personal use and not for resale.
   This statement is true. The Act explicitly defines a consumer as a person who buys any goods or services for consideration and uses them for personal, not commercial, purposes.
2. B) Only individuals who purchase goods directly from manufacturers are considered consumers.
   This statement is false. The Act does not restrict the definition of a consumer to only those purchasing directly from manufacturers. A consumer can buy goods or services from any seller in the supply chain.
3. C) A consumer includes anyone who hires or avails services for a consideration.
   This statement is true. The Act includes individuals who pay for services under its definition of a consumer, as long as these services are for personal use.
4. D) A consumer must always have a written contract to be recognized under the Act.
   This statement is false. The Consumer Protection Act, 2019 does not require a written contract to acknowledge someone as a consumer. The nature of the transaction or the presence of a contract is immaterial.

Based on the evaluation, the correct answer is Only A, and C.