Question:

‘Lens-o’ was started as an online eyewear company... Now they also sell offline from their own showroom. Which channel of distribution is used by the company :

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Zero-level channel = direct selling from producer to consumer, common in D2C and online-first businesses.
Updated On: Jul 14, 2025
  • Zero level channel
  • One level channel
  • Two level channel
  • Three level channel
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The Correct Option is A

Solution and Explanation

A zero-level distribution channel means there are no intermediaries between the producer and the consumer. The product is sold directly through online platforms, company-owned stores, or direct orders. ‘Lens-o’ sells directly online and in its own retail showroom, hence it follows a zero-level channel. Other channels involve intermediaries like retailers (one level), wholesalers and retailers (two level), etc., which are not applicable here.
textbf{Final Answer:} (A) Zero level channel
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