Question:

How did customers provide evidence of defective scooters?

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Providing clear evidence can help strengthen consumer complaints and lead to more effective legal actions.
Updated On: Jan 6, 2026
  • Filed written complaints at police stations
  • Shared videos of defects and unresponsive service centres
  • Posted anonymous reviews on forums
  • Contacted local politicians
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The Correct Option is B

Solution and Explanation

Step 1: Evidence provided by customers.
The case states that customers shared videos of defective scooters and unresponsive service centres as evidence of the issues they faced with Ola Electric’s products and services.
Step 2: Conclusion.
The correct answer is (B), as it directly matches the evidence provided in the case.
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